Job description
Who we are
SeekWell is the parent company of 1-800 Contacts, Luna, and The Framery. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built an excellent company and changed an industry by putting the customer first, always. The best is yet to come!
Why you want this job
The Merchandising Analyst / Associate partners with Data & Analytics, Merchandising, and cross-functional teams to drive business performance through actionable insights, demand planning, and inventory optimization. This role is responsible for analyzing sales, pricing, and inventory trends, developing forecasts, and supporting strategic decision-making to advance merchandising KPIs.
What you’ll do
- Data Analysis & Reporting
- Partner with Data and Analytics teams to establish clear, concise dashboards that track key merchandising metrics and provide insight into business performance and the impact of Merchandising team actions
- Monitor sales performance and trends; identify opportunities and challenges and recommend actions to improve merchandising KPIs and business performance
- Create and maintain detailed reports and dashboards to track KPIs related to sales, inventory, and demand planning
- Demand Planning & Forecasting
- Analyze sales trends, historical data, and market conditions to develop accurate demand forecasts for the product assortment and coordinate with Purchasing to enable them to execute product orders and ensure uninterrupted supply
- Create SKU-level sales projections and work with Purchasing to establish and maintain in-stock % targets while streamlining carrying costs
- Define, create, and update weekly inventory thresholds for programs such as In-Home Try-On (IHTO)
- Inventory & Margin Optimization
- Ensure optimal inventory levels to meet in-stock goals for both sellable and try-on products, while minimizing excess and obsolete inventory
- Partner with the Director of Merchandising to establish an obsolete budget and manage frame inventory and sell-through to hit budget targets
- Create visibility into discontinued, slow-moving, or obsolete products and develop solutions for potential inventory risks
- Work closely with Operations to manage end-of-life product transitions and free up shelf space for new inventory
- Pricing & Margin Analysis
- Assist in developing overarching pricing strategies based on demand, competition, and market conditions to maximize profitability
- Analyze pricing and gross margin; design and execute price tests to identify opportunities and optimize frame and lens retail pricing
- Help establish budget targets AOS, gross margin, and COGs and identify and facilitate changes the drive improvements and hit targets
- Cross-Functional Collaboration
- Partner with marketing, supply chain, and product development teams to align demand forecasts with marketing campaigns, new product launches, and promotional activities
- Work with the merchandising team to curate and optimize the product assortment, ensuring a compelling and relevant product mix for customers
- Conduct purchase trend analysis for promotional sales periods and new product launches
What you’ll need
- Strong analytical skills with proficiency in data analysis and reporting tools such as Excel, Tableau, and SQL
- Experience in merchandising, demand planning, or inventory management, preferably in e-commerce or retail
- Excellent communication and collaboration skills; ability to work cross-functionally
- Detail-oriented, highly organized, and able to manage multiple priorities
- Knowledge of the eyewear industry or fashion retail is a plus.
Perks
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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