Technical Consultant

Job description

About the Role

We are seeking an end-to-end PLM professional with strong functional and technical skills to join our team as we expand our capabilities into VibeIQ PLM. This individual will bring strong expertise in PTC FlexPLM and leverage that foundation to design, configure, and implement VibeIQ-based solutions for our clients.

The role requires a blend of consulting presence, solution design, technical depth, and hands-on configuration. You will collaborate directly with clients to understand their business requirements, architect solutions, and guide them through the transition to VibeIQ. As a key contributor, you will also help shape ArcherGreyโ€™s methodology and best practices for VibeIQ implementations.

Key Responsibilities

  • Work with client IT and business teams to understand systems landscape, integration needs, data flows, and technical constraints.
  • Translate business requirements into technical specifications for configuration, customization, and integration.
  • Configure VibeIQ technical settings, APIs, SSO/identity management, permissions, roles, and custom data models.
  • Support advanced setup of Plans, Boards, and Showcases to align with business processes.
  • Design, develop, and implement integrations with ERP, PLM, PIM, DAM, BI, or other retail systems.
  • Build and maintain data pipelines and APIs to ensure seamless data synchronization.
  • Work with middleware tools (e.g., Dell Boomi, MuleSoft, Azure Logic Apps, AWS Lambda/API Gateway) as needed.
  • Lead data migration activities: mapping, transformation, cleansing, validation, and loading.
  • Establish data quality checks and governance during implementation.
  • Support solution validation by designing and executing test plans to ensure successful deployments.
  • Troubleshoot technical issues during configuration, data migration, or go-live.
  • Provide technical training and documentation for client IT/technical teams.
  • Support go-live and hypercare to stabilize solutions post-deployment.
  • Capture client technical feedback; work with product/engineering to suggest enhancements.
  • Partner with clients and ArcherGrey colleagues to establish best practices and methodologies for VibeIQ implementations.

About the Candidate

You are a consultative problem solver who thrives at the intersection of technology and business. You are equally comfortable architecting technical solutions and engaging with stakeholders to align technology to business strategy. You have a strong foundation in FlexPLM and are motivated to expand into VibeIQ as a new SaaS platform.

You excel in client-facing roles, communicate clearly, and build trust through your expertise and integrity. You are a self-starter who enjoys tackling complexity, balancing competing priorities, and contributing to both project success and long-term methodology development.

Knowledge, Skills and Experience

  • Bachelorโ€™s degree in Computer Science, Engineering, or related field (or equivalent experience).
  • 3+ years of experience with PTC FlexPLM (required).
  • Strong functional and technical experience in solution design, configuration, and data migration.
  • Demonstrated ability to bridge technical and business needs in client-facing consulting roles.
  • Aptitude for learning and applying new technologies (VibeIQ training could be provided).
  • Excellent problem-solving, communication, and collaboration skills.
  • Strong experience with APIs, integrations, and data pipelines (REST, GraphQL, JSON, XML).
  • Experience with data migration and ETL (SQL, Python, or integration platforms).
  • Solid understanding of retail IT ecosystems: ERP, PLM, PIM, DAM, CRM, BI.
  • Ability to manage multiple projects and meet deadlines in a fast-paced environment.
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