Job description
Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.
More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.
We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.
About the role
We are seeking an exceptionally organized, strategic, and proactive Program Manager, People Strategy & Innovation to support our People Team and Head of People. This role acts as a strategic partner, program leader, and operational backbone, driving key initiatives across the entire People function (Business Partners, Talent Acquisition, Employee Experience and People Operations). You will be instrumental in increasing the efficiency and impact of the People team, ensuring we operate with agility and efficiency. A core part of this role will be identifying and implementing AI tools and methodologies to modernize and optimize our People processes.
This role reports directly to the Head of People.
What you get to do every day
Strategic Planning & Execution
- Strategic Initiatives: Partner across the People team to define, launch, and drive the People Team’s annual and quarterly strategic priorities, translating vision into actionable project plans and measurable results.
- Cross-Functional Alignment: Act as the primary liaison and program manager for critical People Team projects that span multiple functions (Finance, Legal, Tech etc.), ensuring seamless communication and execution.
- Operational Rhythm: Manage the People Team’s operating cadence, including planning and facilitating all-hands, team offsites, leadership meetings, and quarterly business reviews (QBRs). Ensure clear agendas, materials, and follow-through on action items.
- Vendor & Contract Management: Manage key vendor relationships for People initiatives, overseeing contract renewals, ensuring service level agreements (SLAs) are met, and tracking project-specific budgets against forecasts.
Program Management
Project Lifecycle Management: Lead the People Team’s high-priority, multi-functional projects from inception to completion, including scoping, resource allocation and status reporting.
Process Documentation: Own the development and maintenance of centralized People Team operating procedures, project roadmaps, and knowledge repositories to ensure consistency and facilitate efficient onboarding of new team members.
Resource Optimization: Strategically allocate People Team resources across competing priorities to ensure the greatest impact on the company’s business goals and employee experience.
AI & Process Optimization
- AI Integration: Research, evaluate, and champion the adoption of AI tools to automate routine HR tasks (e.g., data analysis, drafting internal communications, knowledge management) and enhance the employee experience.
- Data & Insights: Partner with the People Operations team to develop and maintain critical dashboards and reports. Synthesize data to provide clear, actionable insights for strategic decision-making.
- Process Excellence: Continuously review and streamline People Team processes, focusing on eliminating friction, improving scalability, and leveraging systems and AI to maximize efficiency.
What you bring to the role
- 5+ years of experience in a program management, operations, or strategic enablement role, preferably within a start-up environment.
- Strategic & Operational Skillset: Proven ability to manage complex, multi-track programs simultaneously while maintaining a high level of detail-orientation and execution.
- Proven experience leading organizational change, and navigating ambiguity.
- AI/Technology Forward: Demonstrated interest and experience in leveraging technology, specifically AI, to solve business problems and drive efficiency.
- Communication: Exceptional written and verbal communication skills, with a proven ability to craft clear, concise, and compelling narratives for executive-level audiences.
- Reporting: Advanced proficiency with data visualization and reporting tools (e.g., Google Sheets/Excel, Tableau, Workday).
Why you will love working at Human Interest
Human Interest is tackling one of our country’s biggest challenges - closing the retirement gap. You’ll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team’s contributions are key to our continued success.
Join Human Interest and make a lasting impact by shaping the future of retirement.
Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
- Customer obsession: We’re all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
- Long-Term Orientation: We’re not just playing for today; we’re building a legacy. We think big, plan strategically, and invest in our future.
- Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
- An Escalating Bar for Talent and Performance: We’re constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
- Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.
Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $135,000- $150,000and represents the minimum in our lowest geographic region to a maximumin our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.
Benefits -
- A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
- Top-of-the-line health plans, as well as dental and vision insurance
- Competitive time off and parental leave
- Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
- Lyra: Enhanced Mental Health Support for Employees and dependents
- Carrot: Fertility healthcare and family forming benefits
- Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt
- Monthly work-from-home stipend; quarterly lifestyle stipend
- Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.
We’re a great place to work (but don’t take our word for it)
Here’s a list of our awards and accolades:
- Certified as a Great Place To Work® (2023-2025)
- Fortune Best Place to Work in the Bay Area (2024)
- Best Places to Work by Built In (2023-2024)
- America’s Best Startup Employers by Forbes (2020-2022, 2024)
- A Top Company by Y Combinator (2020-2023)
- Inc. Fastest Growing Companies (2021)
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.
We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at [email protected].
Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at [email protected]
Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.
See more: https://humaninterest.com/disclosures
