Job description
Who You Are
You are a strategic, hands-on logistics leader with deep expertise in international supply chain operations, trade compliance, and transportation management. You excel at building high-performing teams, developing scalable processes, and collaborating across functions to deliver outstanding client experience. You thrive in a dynamic environment where no two days are the same and where your ability to balance operational excellence and proactive problem-solving is critical to success.
About The Role
As the Director of Global Logistics, you will lead and develop Myriad’s International Logistics function, overseeing all aspects of global shipping, export compliance, and customer support. You will manage a team responsible for freight coordination, quoting, documentation, and client communication. This role requires both strategic vision and a willingness to engage in day-to-day operations to ensure service levels are consistently met.
You will work closely with Sales, Order Management, Integration Centers, and our network of logistics partners to create a seamless, reliable process for delivering IT solutions to clients worldwide.
Other responsibilities include:
- Providing leadership, direction, and professional development for the International Logistics team, including Logistics & Freight Coordinators, Quoting & Routing Specialists, Export Documentation & Compliance Specialists and International Logistics Support Coordinators
- Developing and optimizing processes to improve efficiency, reduce costs, and enhance customer satisfaction across international operations
- Overseeing trade compliance programs to ensure adherence to regulatory requirements (EAR, ITAR, Incoterms, country-specific laws)
- Establishing and monitoring key performance indicators (KPIs) and service level agreements (SLAs) to drive accountability and continuous improvement
- Building and maintaining relationships with freight forwarders, carriers, customs brokers, and other third-party logistics partners
- Acting as the escalation point for high-visibility shipments, client issues, and compliance questions
- Collaborating with Sales and Account Management teams to support quoting strategies, transit planning, and complex project rollouts
- Partnering with Finance to manage budgets, control costs, and align logistics strategies with business goals
- Leading initiatives to improve reporting, visibility, and integration between ERP and logistics systems
- Keeping current on regulatory changes, emerging risks, and best practices in global logistics
- Complete ongoing security awareness training and comply with company policies to the requirements section
- Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
- Other duties as assigned
Desired skills and experience:
- 7–10 years of experience in international logistics, supply chain management, or trade compliance, with at least 3 years in a leadership role
- Proven experience overseeing a team responsible for freight operations, export documentation, and client support
- Extensive experience navigating international tax regulations and ensuring compliance with global frameworks, including cross-border transactions, transfer pricing, and evolving OECD standards
- Proven expertise in change management and organizational transformation, driving strategic initiatives that elevate company performance, scalability, and operational excellence
- Strong knowledge of Incoterms, ECCN/HTS classification, export licensing, and customs clearance processes
- Demonstrated ability to manage complex logistics operations across multiple regions (APAC, EMEA, LATAM)
- Excellent leadership and people development skills, with the ability to motivate and mentor team members
- Strategic thinking combined with a hands-on approach to resolving operational issues
- Clear, professional communication skills and the ability to build credibility across all levels of the organization
- Proficiency with ERP and Transportation Management Systems (NetSuite, SAP, or similar platforms)
- High attention to detail and a commitment to compliance, accuracy, and service excellence
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (advanced degree or certifications such as CSCP, CTL, or CTPAT preferred)
Must be based in the United States.
A Little About Us
Our mission is to challenge and enable our employees to achieve great things.
We live and breathe our core values:
We Before Me: We demonstrate empathy through our actions and solicit diverse voices and opinions. We put ourselves in each other’s shoes, readily admit our mistakes, and generously share our time and knowledge.
Dare To Be Great: We are big-picture thinkers who focus on solutions to problems. We solicit and offer actionable feedback to others without hesitation. We embrace opportunities to improve ourselves, our teams, and our work. We aim to be the best of the best.
Own It: We set clear expectations, communicate proactively, and follow through on our commitments. We take pride in the experiences we create and the outcomes we deliver. We are personally invested in the success of our team and our clients. We iterate to deliver ever better results.
We are consistently listed among Inc & Crain’s “Best Places to Work” and we’re proud of our accessible & engaged executive team. We believe in cultivating an atmosphere of inclusion and providing an environment that enables every employee to work to the best of their ability.
Some of Our Benefits
- Unlimited Paid Time Off (PTO)
- Incentive compensation plans for all employees
- Zero-cost employer-covered health insurance
- Company-funded 401k contributions
- Annual BYOD (Bring Your Own Device) reimbursement up to $500
- Paid Parental Leave
- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop
- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!
Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $130,000- $150,000 plus opportunities for bonus and/or commission. Compensation in other geographies may vary.
Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
