Job description
WHO ARE WE?
We are the Wellbeing Collective, an exciting new Global Business Unit within Unilever built with a start-up mindset. In North America these include OLLY, Liquid I.V., SmartyPants, Welly, Onnit and Nutrafol. Each of these companies has a fantastic variety of benefit-led products, with strong innovation and growth potential. Our mission, with our science-backed and disruptive portfolio, is to improve the health and wellbeing of millions of consumers and become a leading Health and Wellness organization.
As part of the Wellbeing Collective, we are building an operational platform to support companies in the Vitamins, Minerals and Supplements (VMS) space called the VMS Co-Op. The VMS Co-Op will host OLLY and SmartyPants and will grow to include other VMS companies and future acquisitions as well.
OLLY is a fast-growing San Francisco based company working to bring simplicity and delight to the world of nutrition. Yes, stuff like vitamins, probiotics and supplements to help you be you. We see only upside in the opportunity to transform the category experience. Not only that, we believe you can’t have happy without healthy. And isn’t true happiness where it’s at? So we’ve made it our personal mission to help people make healthy choices by making it easier than ever for them to get better nutrition into their daily lives. We are also a B-Corp, so doing social good is built into our DNA.
SmartyPants is a dynamic and fast-growing Los Angeles based supplement company focused on providing premium all-in-one vitamins for the entire family. From the start, SmartyPants has been about family, authenticity and a core commitment to our collective well-being. SmartyPants believes in making it easier to stay healthy by providing best-in-class products that also taste great. We’re industry leaders in testing, transparency and advocacy, from sourcing the highest-quality ingredients to testing and packaging.
The VMS Co-Op works in an agile and entrepreneurial way, collaboratively within the team and with our Health & Wellbeing colleagues. We work together to look at the big picture strategically as well as roll up our sleeves and get our hands dirty. We’re super passionate about the work that we do and we’re on the hunt for a fellow self-starter to add to our unique culture and join our ambitious team.
THE ROLE: Senior Associate Customer Business Manager - Specialty
The Wellbeing Collective is seeking a Senior Associate Customer Business Manager (Sr. ACBM) to join our Specialty team. This role blends customer management, data-driven insights, and cross-functional collaboration, providing high-impact support to our Sales Leads while owning key Specialty customer relationships. You’ll strategically help shape annual growth plans, deliver executional excellence, and gain valuable customer-facing experience, all while contributing to WBC’s mission to make life better through our brands.
KEY RESPONSIBILITIES
Account Management & Growth
- Manage and grow relationships with assigned Specialty customers; serve as primary day-to-day contact.
- Partner with Sales Leads to develop and execute Annual Business Plans that drive profitable growth and align with brand strategies.
- Identify new Specialty customer opportunities.
- Negotiate trade terms and promotional plans within established financial guidelines.
Planning & Execution
- Collaborate with brokers and cross-functional teams to deliver on sales, distribution, and promotional goals.
- Lead full item management, including new item launches, speed-to-shelf tracking, and lifecycle management .
- Build selling materials and story-driven presentations for customer meetings and line reviews.
Analytics & Insights
- Analyze customer/shopper insights and syndicated data to provide actionable recommendations across the 4Ps (Product, Price, Placement, Promotion).
- Support accurate forecasting through item-level data pulls and insights.
- Monitor competitive activity and category trends to inform tactical and mid-term strategies.
Cross-Functional Collaboration
- Work closely with marketing, supply chain, finance, and analytics teams to ensure seamless execution of business plans.
- Partner with brokers to align on goals and deliver results.
SKILLS AND CAPABILITIES
- Experience: 2-5+ years of CPG sales, analytics or CATMAN
- Strategic Thinking & Insights: Ability to turn data into actionable growth strategies.
- Account Management & Organization: Strong project leadership and ability to manage multiple priorities.
- Negotiation & Relationships: Proven skill in building partnerships and driving results with retail partners.
- Communication & Presentation: Clear, persuasive verbal and written communication with strong presentation skills.
- Execution & Results: Detail-oriented, deadline-driven, and committed to follow-through.
Collaboration & Adaptability: Effective working cross-functionally and independently in dynamic environments.
- Technical Skills: Proficient in PowerPoint, Excel, and syndicated data tools (Nielsen, IRI, Numerator, Luminate).
- Passion & Drive: Energized by building transformational brands and contributing as a dedicated team player.
- Live our team values: BE YOURSELF, BE DISRUPTIVE, BE PASSIONATE, BE SUPPORTIVE, and MAKE LIFE BETTER for customers, partners, and teammates every day.
WHAT TO EXPECT DURING THE INTERVIEW PROCESS
- Initial video screen and interview with the Hiring Manager
- Round 1: 1-2 conversations with other team members
- Round 2: 1-2 conversations with team or cross-functional partners
- Final Round: Homework*
*Our final round is called Homework. Candidates who participate in this round are given 3 questions in advance to answer and present to the interview panel they previously spoke with in the process. We understand every candidate is different. If you need a reasonable accommodation to adjust this procedure, please let us know as possible so that we can evaluate and provide other options that work for your needs
THE DETAILS
LOCATION: Remote, USA
HOURS: Full time, exempt (salaried)
MANAGER: Sr Sales Manager – Specialty
PLEASE NOTE: Candidates must be authorized to work in the United States without sponsorship.
The salary range for this position is $85,000-105,000 dependent on experience and location.
WHAT WE OFFER:
- An opportunity to work with an intelligent, inspiring, and extraordinarily fun team
- 100% employer-paid medical coverage for employee only, dental + ortho, and vision insurance
- 4 weeks PTO + paid holidays + 12 Mental Health Days per year
- 100% Paid parental leave, Fertility + Adoption Benefits
- Annual Bonus
- 401(k) plan with Employer Match
- Hybrid Work + Wellness + Cell Phone Stipends
- Free product
- And much more!
