Systems Administrator

Job description

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: We seek a skilled Systems Administrator to join our team and assist in managing our Office 365 and Azure environments, SRE tasks, AI Ops, IaC, PowerShell scripting, and hardware endpoint management. The ideal candidate will ensure smooth operations, security, and efficiency while maintaining high system performance and reliability. Strong communication skills are essential to effectively interact with stakeholders at all levels of the organization. Exceptional customer service is a crucial to succeeding in this role.This role is a hybrid position requiring onsite work 2 days per week at our Plano, TX location. Occasional travel may be required. The candidate may also need to be onsite outside of the designated hybrid schedule to support meetings, troubleshooting, or other critical needs.

Responsibilities:

• Manage Office 365 and Azure environments.
• Use identity and access management tools (ManageEngine suite).
• Provide end-user support and training for Office 365 and other applications.
• Perform automated deployments, patching, backups, and software management.
• Enforce security policies to protect data and systems.
• Manage user accounts, permissions, and access controls.
• Monitor and resolve issues with Office 365 services and endpoints.
• Perform system updates, patches, and backups.
• Collaborate with IT teams to integrate Office 365 with other systems.
• Optimize Azure resources for cost efficiency and performance.
• Implement Azure security policies and compliance requirements.
• Manage hardware endpoints (desktops, laptops, mobile devices) using AutoPilot, Intune, and EndPoint Central.
• Ensure hardware security and compliance.
• Apply SRE practices for high availability and scalability.
• Leverage AI/ML tools to optimize operations.
• Implement AIdriven monitoring and alerting systems.
• Analyze data to improve system efficiency and reliability.
• Manage IaC using tools like Terraform or ARM templates.
• Develop and maintain PowerShell scripts for automation.
• Coordinate with vendors for hardware and software support.

Qualifications:

• Bachelor’s degree or equivalent experience
• Proven experience as a System Administrator with a focus on Office 365 and Azure.
• Minimum of 3-5 years of relevant experience in system administration, Office 365, Azure, and related technologies.
• Strong knowledge of Office 365 services (Exchange Online, SharePoint Online, OneDrive for Business, Teams).
• Experience with endpoint management tools (Microsoft Intune or similar).
• Familiarity with security best practices and compliance requirements.
• Proficiency with identity and access management tools.
• Knowledge of cloud solutions for enterprise IT.
• Experience troubleshooting hardware and network issues.
• Familiarity with automated deployments and configuration management.
• Excellent problem-solving skills and teamwork abilities.
• Effective communication and interpersonal skills.

Preferred Qualifications:

• Microsoft Certified (Office 365, Azure Cloud, Data Analytics or similar)
• Experience with PowerShell scripting and automation.
• Knowledge of networking concepts and protocols.
• Experience with Azure cloud services and SRE principles.
• Familiarity with AI/ML tools and technologies.
• Strong analytical skills for data insights.
• Experience with IaC tools (Terraform or ARM templates).
• Experience with Cisco-Meraki Switches, Security Appliances, Cameras, and access points.
• Experience with Jira Service Management, Asana, Jira Project
• ITSM and/or ITIL experience/certifications a plus

The base salary range for this position is budgeted for $72,000 to $80,000 with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of proven experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits include medical, dental, vision, wellness, 401(k) matching, open paid time off, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence