Job description
Who We Are:
We are a tech-enabled growth firm–at the intersection of marketing, consulting & data intelligence–igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is to be recognized as the most valued and respected private growth marketing firm in the world–with a scalable brand, culture and services. Our mission is to power the relentless pursuit of growth and redefine what’s possible through a team of growth-obsessed experts who demand innovation and results - driven by integrity, autonomy, and grit.
As a full-service growth marketing firm, we offer best-in-class services including: SEO, Content Marketing, Paid Media, Social Media Marketing, Programmatic + CTV, Public Relations, Influencer Marketing, Email + SMS, Conversion Rate Optimization, Retail Marketing, and Creative. Here at Power Digital, we are hyper-focused on helping brands drive revenue growth and brand recognition, ultimately driving irrefutable value for our clients.
At the heart of Power Digital is our proprietary technology, nova, which analyzes businesses through first-party data, simplifying investment planning for marketing and diligence in M&A––putting marketers in a strategic seat at the table––and providing value in unparalleled ways.
Managing billions in media, our dynamic team––of consultative marketers, creatives, analysts and technologists––challenge traditional ways of planning and measurement through meticulous testing and data science across each milestone of the customer journey.
***Proficiency in spoken and written English at an advanced level is required for this role
A day in the life:
- As a Data Access Manager, you will be responsible for providing best-in-class support for our prospective clients while we pitch them, specifically guiding them through our Access & Integration process to connect all data sources to our internal systems. As the Data Access Manager, you will work closely with our Revenue team, who owns the prospective client relationship during vetting, and the Analyst team, who owns the analysis/marketing audit portion of our sales cycle. The Data Integration Coordinator is focused on building rapport with prospective clients, and facilitating a positive experience with the Power Digital brand during vetting.
The Data Access Manager is an excellent English speaker, with reputable EQ and client-facing skills; they’re able to calmly and confidently guide clients through any data access requirements with a constant positive attitude. This role is responsible for understanding the data access process for all platforms we work with.
Responsibilities:
- Serve as an important initial point of contact for prospective clients
- Manage client onboarding environments
- Manage library of Access & Integration materials
- Regularly update internal documentation of access processes as they change over time
- Employ AI technologies to enhance and optimize our Access & Integration processes
- Utilize and leverage Power Digital’s nova ecosystem as it relates to your department
Role Requirements:
Training and Onboarding Expertise: Experience in guiding customers through onboarding processes and conducting effective training sessions.
Problem-Solving Experience: Background in addressing and resolving customer issues, ideally in a technical or software-related context.
Analytical and Reporting Skills: Familiarity with using analytics tools for customer data analysis and reporting
Experience using Google Sheets for administrative tasks
Familiarity with the Access protocol for the following platforms a plus:
- Google Analytics
- Google Ads
- Meta Ads
- TikTok Ads
- Pinterest Ads
- Hubspot, Salesforce, and similar CRMs
- Klaviyo & similar ESPs
- Shopify & similar CDPs
Key Performance Indicators (KPIs)
- Decrease avg. days to complete access requests (OKR = 7 days or less)
- Increase % completion of integrations requested (OKR = 70%+)
- Decrease number of unsuccessful integrations (OKR = 30% or less)
Most Important Things (MITs)
- Access Request Velocity
- Completed Integrations
- Access & Integration Success
Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone’s responsibility.
Please be aware of fictitious job openings, consulting engagements, solicitations, or employment offers from suspicious sources. These engagements may be an attempt to obtain private information, or to induce you to pay a fee for services related to recruitment or training. Power Digital does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page at https://powerdigitalmarketing.com/company/careers/ . If you have any doubts about the authenticity of any messaging behalf of Power Digital, please send us an email at [email protected] before taking any further action in relation to the correspondence.
