Job description

Description

Sprout Social is looking for a Data Scientist with strong BI and metrics experience to help shape how data informs strategy, innovation, and customer impact across the company — with a focus on our Go-to-Market functions.

Why join Sprout’s Data Science and AI team?

Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform delivers essential insights and actionable information to over 30,000 brands. These insights drive smarter decisions, accelerate innovation, and foster authentic connections with end customers. Our full suite of social media management solutions includes publishing and engagement tools, customer care, influencer marketing, connected workflows, and business intelligence. We’re also weaving AI throughout our products and applying it internally to accelerate outcomes for our teams and our customers.

You’ll work alongside a growing Data Engineering team that owns the heavy lifting of building certified tables and data pipelines, while you focus on defining metrics, creating clarity, and helping business partners make better decisions.

What you’ll do

Partner with marketing, finance, product, operations, and customer success to tackle both well-defined and ambiguous business questions.
Define and document core business metrics in partnership with Data Engineering, collaborating early on table design to ensure metrics are well structured, consistent, and widely adopted across teams.
Build, modify, and rationalize clear, visually compelling dashboards and self-service reporting (e.g., Tableau, Looker, or similar) that drive decision-making.
Analyze large datasets to uncover trends, surface opportunities, and generate actionable recommendations.
Translate complex findings into clear, impactful stories for diverse audiences.
Use Python or R to perform analysis and statistical modeling, and support experimentation and ad-hoc investigations.

What you’ll bring

You’re a data scientist who thrives at the intersection of business strategy, visual storytelling, and statistical analysis. You’re not just a dashboard builder—you’re a thought partner who asks great questions, dives into ambiguity, and delivers insights that drive decisions.

Minimum Qualifications

2+ years of experience in a data science or analytics role, collaborating with business stakeholders
Proficiency in SQL for querying, transforming, and analyzing large, complex datasets
Proficiency in Python or R for data analysis and statistical modeling
Expertise in one or more modern BI tools (e.g., Tableau, Looker, Power BI) for dashboard design and self-service analytics.
Strong communication skills with the ability to turn complex analysis into compelling stories
Experience defining and driving adoption of business metrics and KPIs
Ability to scope ambiguous questions into clear, actionable analyses
Familiarity supporting business domains such as finance, marketing, product, or customer success

Preferred Qualifications

Familiarity with ML/AI techniques (e.g., regression, clustering, classification, forecasting, or recommendation systems) in a business context
Experience guiding stakeholders through experimentation and A/B testing
Familiarity with cloud data environments such as GCP, AWS, or Azure
Exposure to modern data stack tools (e.g., dbt, Airflow, data catalogs) — strong partnership with Data Engineering expected.
Experience administering or configuring BI platforms (e.g., Tableau Server, Looker, Power BI) is a plus.

How you’ll grow

Within 1 month, you’ll plant your roots by:

Completing Sprout’s New Hire training program alongside other new Sprout team members
Learning about our data science and analytics best practices
Becoming familiar with our existing services, tools, and data
Meeting with departments and stakeholders to understand existing problem spaces
Defining your first project with your manager and beginning analysis

Within 3 months, you’ll start hitting your stride by:

Reviewing and rationalizing existing dashboards, identifying what to keep, consolidate, or retire, and contributing new dashboards, insights, or metric documentation where needed
Building partnerships with key stakeholders across business functions
Contributing ideas for process improvements and data solutions that drive impact

Within 6 months, you’ll be making a clear impact by:

Supporting high-priority initiatives with data analysis and reporting
Improving metric definitions, dashboard usage, and self-service data accessibility
Ensuring dashboards and tools are widely adopted and trusted across the business
Sharing insights that inform strategy and surface opportunities

Within 12 months, you’ll make this role your own by:

Expanding how data is used to deliver measurable business value
Becoming a go-to partner for data across multiple teams
Contributing to team best practices and shaping how Sprout makes data-driven decisions
Surprising us with new ideas and unique ways to deliver impact we haven’t even imagined yet
Shaping and evolving our approach to business metrics and dashboarding to drive clarity and impact across the organization

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

Insurance and benefit options that are built for both individuals and families
Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Wellness initiatives to ensure both health and mental well-being of our team
Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle

Individual base pay is based on various factors, including work location, relevant experience and skills, the responsibility of the role, and job duties/requirements. In the United States, we have two geographic pay zones. For this role, our current base pay ranges for new hires are:

Zone 1 (New York, California, Washington): $153,120 (min), $191,400 (mid), $229,680 (max) USD annually
Zone 2 (All other US states): $139,200 (min), $174,000 (mid), $208,800(max) USD annually

The listed ranges represent the full earning potential in this position. Starting salaries for well-qualified new hires are typically around the midpoint of the range. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed.

Base pay is only one element of an employee’s total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package.

Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity - race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report.

If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at [email protected]. Include the nature of your request and your preferred contact information. We’ll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation).

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social’s Affirmative Action Statement.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law.

Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout’s Global Applicant Privacy Notice.

Senior Data Scientist