Job description
Rhino Entertainment Group is seeking a dedicated and detail-oriented Operational Compliance Analyst to join our Compliance team. In this role, you will play a crucial part in ensuring our company’s operations comply with relevant laws, regulations, and industry standards.
What your role would look like:
Responsible for maintaining departmental processes for Safer Gambling, Enhanced Due Diligence, AML account reviews, and documentation of customers as appropriate.
Identifying potential risks and markers of harm to our members that have triggered internal controls; reviewing risk and making risk-based decisions to act when you see evidence of harm or behavior change.
Verification of source of funds and source of wealth documentation and request further information if required.
Adherence to Compliance policies and processes, assessment of how and when to interact, including recording, reviewing, and rationale for decisions made.
Acting as a subject matter expert in the field of Safer Gambling and AML.
Assisting players who require assistance with AML or Responsible Gaming matters when required.
Liaising with other departments on gambling addiction or potential gambling problems.
Ensure regulatory requirements and objectives are carried out along with company business aims and objectives. Monitor player activity and take preventative action if behavior is indicative of a problem.
Monitor player transactions and analyze player accounts to identify activities related to money laundering or suspicious behavior.
Monitoring systems for previously excluded customers attempting to access the business.
Effective resolution of customer complaints in line with our complaint’s procedure.
Be the first point of escalation for all Compliance cases and queries.
Assist Manager with new member onboarding and ad hoc training sessions for different business areas.
Work on other tasks as requested by the management.
Robust investigative, risk analysis, assessment, and decision-making skills.
Strong organizational and prioritisation skills.
Ability to switch tasks when required and meet a tight deadline and to remain calm under pressure.
Effective communication skills, both written and spoken.
Ability to remain calm, empathetic and make decisions in stressful situations.
Enjoy working in a fast-paced and demanding environment.
Willing to work with people at all levels and in all functions, independently and as part of a larger team.
You are self-organizing and ensure that your attention to detail and accuracy of work is constant.
What we offer:
- Exciting opportunity to play a pivotal part in the growth and development of a rapidly growing industry
- Competitive salary with health benefits and health insurance
- Attractive bonus packages
- Continuous training and development to enhance your knowledge.
- Career development and growth
- Flexible work
- Social events
- Health allowance
- Diversity of roles, projects, and challenges
- Excellent team-oriented, fun international work environment
Join us at Rhino Entertainment and unleash your full potential in a vibrant and rewarding career! 🎉
Our Story
Rhino Entertainment Group is a fast-growing online gaming operator that was founded in 2020. Winner of the EGR Rising Operator of the Year Award 2023 and iGaming Idol Employer of The Year Award 2023, The company follows a multi-brand strategy, delivering exceptional gaming experiences through a cutting-edge platform.
Our Culture
We are a community of passionate, committed, driven and fun-loving people who are united by a shared mission to deliver world-class entertainment to our players in a vibrant and dynamic environment. Our culture identity is rooted in our curiosity, our sense of community and unwavering drive for success. We cherish each person’s unique qualities and contributions, and we encourage our team members to take ownership, think creatively, find solutions and enjoy the process of achieving our goals!”
DEIB
We are proud to have so many diverse backgrounds, cultures, perspectives, and ideas represented within our Rhino community, which fuels an authentic workplace and a strong sense of belonging. This broad spectrum helps us achieve a supportive working environment where everyone can make the best use of their skills, free from discrimination or harassment. Diversity goes hand in hand with promoting equal opportunities for all current and future employees and at Rhino, we are committed to ensure fairness in our recruitment process.
How We Work
At Rhino, we strongly believe in supporting flexibility and hybrid working arrangements! By blending time at our vibrant offices with the latest technology to facilitate remote work, our approach fosters a balanced, effective, and collaborative environment that empowers our team to achieve their goals.
The role is based in Bitola, North Macedonia.
