Job Description
POSITION SUMMARY:
End to end responsibility to efficiently manage online data collection projects for multiple accounts and maintaining/growing positive relationship with internal teams, clients, and vendors.
KEY JOB RESPONSIBILITIES:
· Execute flawlessly multiple research projects independently at distinct phases from sale to delivery
· Be the point of contact for clients, internal teams, and vendors
· Review project specs and research design for fielding and data collection
· Continuously monitor project elements, anticipate/identify potential problems, and manage to resolution.
· Manage external vendors and partners to meet project timeline and budget qualifications
· Communicate with clients and internal teams throughout the project cycle to provide project update, recommendations, and liaise with senior staff on any issues
· Work within Sago systems effectively throughout life cycle of project
· Work collaboratively with clients to provide timely updates on progress of project.
· Deploy sample, coordinate with vendors, and monitor throughout field to ensure field completion of required quotas on schedule, including reprovals, quota reports, field reports…etc.
· Respond quickly to unanticipated or urgent issues and manage to resolve them; escalating as appropriate.
· Collaboration and supporting internal and external teams in coding, analysis, reporting.
· Validation and preparing of data deliveries
· Meet client’s timeline expectations and highest quality of data deliverables in the most efficient way maintaining margin for projects
· Build and maintain successful client relationships.
· Work in accordance with the SOP’s of company.
· Other duties as assigned.
CORE COMPETENCIES:
· Technical orientation, logical thinking, analytical mind
· Customer service, multi-tasking, and time management skills
· Quickly adopts to changes and new processes
· Superior communication skills
· Focus on quality and attention to detail
· High work ethic and team player attitude
· Client Focus
· Effective communication skills – written and oral
· Collaboration and Teamwork
· Ability to multi-task and flexibility
· Decision Making and Problem Solving
· FOR Eastern Europe :
o Fluent in English (written and oral)
QUALIFICATIONS
Education:
· Bachelor’s Degree or equivalent
Experience:
· Must have 1-3 years of experience working in a market research environment or combined PM experience.
· Experience with research design, reporting, data analysis, international data collection, multi- mode methodology, is a plus.
Computer Skills:
· Experience in DIY survey tools and/or panel software usage is a plus
\* Medical Benefits
\* Gourmet Tea/Coffee
\* Pick and Drop facility upto 50 miles
\* Hybrid mode
