Job description
Our mission: to eliminate every barrier to mental health.
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
As a Workplace Mental Health Consultant (WMHC), you will provide management consultations, training, critical incident response, and assessment and referral mental health support to employees at a large retail company. The Workplace Mental Health Consultant role is a unique and exciting opportunity to provide management consultations, program promotion, critical incident response, and training, etc. to employees as well as case management of mandatory referrals. As a dedicated WMHC, you may also provide consultation to HR, program managers, and supervisors on workplace and organizational issues.
This is a temporary role taking place between 1/05/25-2/24/26, is hybrid and is full time.
What you’ll be doing:
- Deliver critical incident response
- Conduct company tailored trainings and Spring Health benefit promotion events
- Develop expert-level understanding of the customer benefit ecosystem and available support programs, and are able to provide appropriate referrals to members.
- Complete required internal training and assignments and attend Spring Health Clinical Team meetings
- Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards
- Monitor and track available data to recommend and carry out proactive interventions on a leader level
- Assess for risk and manage member and organizational crises by providing in-the-moment support, triage, safety planning, and follow up.
- Complete management referral intakes according to established guidelines; assure appropriate placement of management referred employees; provide guidance regarding EAP protocols to counselors working with employees.
- Provide follow-up to monitor employee compliance and feedback to supervisors, HR/Managers.
- Identify and problem-solve issues that serve as a barrier or disruption to care, with support from leadership.
- Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements.
- Participate in the case review process on a regular cadence with the customer’s leadership team.
What we expect from you:
- You have an unrestricted license to practice psychotherapy in the state you are applying in (Psychologist, LCSW, LMFT, LPC, LMHC, etc.). We are not able to accept applications from anyone requiring licensed supervision.
- You have a minimum of 3 years of post-graduate experience with at least 1 year of post-licensed experience.
- You have training and experience in delivering management consultation, critical incident response, and training presentations
- You have experience supporting customers and/or clients that must adhere to specific state and/or federal regulations within their industry (DOT / NRC experience preferred*)
- You’re comfortable with technology and are telehealth competent.
- You have training and experience in evidence-based modalities of care, including short-term, solution-focused therapy
- You are comfortable with providing safety planning and intervention during situations where a client might present with higher risks.
- You are committed to high quality documentation of service delivery that is completed in a timely manner
- You like working independently, but would also enjoy having the support of a team and opportunities for connections and collaboration with other providers and our master’s level clinical care navigators.
- You acknowledge and embrace diversity and inclusion amongst teams and clients
The salary for this position is $45/hr-$60/hr. Individual pay may vary and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
