Job description
About Staffbase
We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet, employee app and email solutions - create engaging experiences that connect and empower employees.
Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.
We’re hiring a Product Design Manager to lead the team building Content Designer—Staffbase’s creation tool that helps communicators generate, adapt, and refine content across channels. You’ll report to the VP of Product Experience and operate as a player-coach:
Coach: mentor, and develop a high-impact team of Product Designers.
Player: stay hands-on for the product to set the quality bar and accelerate delivery.
You’ll partner closely with a Group PM, Engineering Manager(s), and collaborators across Data, Research, and Customer teams to deliver an intuitive, trustworthy, and efficient creation experience.
What you’ll be doing
- Manage 6 Product Designers; set goals, run critique, and invest in craft and career growth
- Define the long-term UX strategy for Content Designer (creation → editing → review → publish), aligned with business outcomes and product vision
- Ensure Content Designer is built as an AI-native experience—where generative capabilities, human-in-the-loop review, and adaptive guidance are embedded into the core workflows rather than bolted on
- Take on high-leverage projects (e.g., new creation flows, evaluation UX, or cross-channel adaptation) to unblock and model standards
- Establish patterns for prompts, tone/voice controls, content structure, and accessibility; contribute to (and consume from) our design system
- Define success metrics (quality, time-to-first-draft, adoption, latency tolerance, trust signals) and use experiments to improve them
- Ensure Content Designer integrates seamlessly with planning, approvals, and publishing across Staffbase channels
- Bring insights from research and customer-facing teams into clear product decisions; communicate progress to stakeholders and leadership
What you need to be successful
- 6+ years in Product/UX Design with 3+ years leading designers on cross-functional teams
- Portfolio showing end-to-end product thinking and hands-on craft in complex tools or creation workflows
- Comfortable operating at two levels: hands-on in the details of design craft when needed, and strategic in shaping vision, systems, and team direction
- Strength in systems thinking (pattern libraries, information architecture, accessibility)
- Proven track record aligning design strategy with product and business outcomes
- Excellent communication, facilitation, and stakeholder management skills
- Experience with evaluation frameworks for AI-assisted features (human-in-the-loop review, quality ratings, prompt patterns)
- Familiarity with governance & trust topics (auditability, transparency, error handling)
- Experience designing or AI-assisted experiences (e.g., editors, assistive suggestions, templating, or automation) is a huge plus
- Background working across multi-channel publishing products
- Empathy, curiosity, and a bias for action
What you’ll get
- Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
- Flexibility- we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
- Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)
- Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
- Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
- Support-we’re offering a company pension scheme
- Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces
- Volunteers Day- you’ll get one day off per year for supporting a social project
- Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid
