Job description
Head of Health & Wellness, Americas
Zeno Group is looking for an experienced, dynamic and highly collaborative healthcare communications professional with experience across pharmaceutical, biotech and biopharmaceutical companies; device manufacturers; health and wellness products; and provider and payor organizations to grow and lead our healthcare practice across the US and Canada.
You will drive our growth, expand our profile and broaden our capabilities in the North American healthcare arena. This is a high-energy, entrepreneurial role and environment, where being ‘mid-sized’ and privately held doesn’t limit what we can do; rather, it frees us up to do so much more, to evolve faster in a rapidly changing market.
Your success will be measured on the delivery of revenue and profit objectives, the acquisition of new clients and the growth and retention of existing ones, the expansion of talent and capabilities, an increased industry profile for Zeno Health & Wellness, and the leadership of a high-performing healthcare team across the Americas. We’re looking for someone with a strong point of view who can excite and inspire our team, clients and prospective clients. We want a practitioner and champion of integrated, strategic, and creative work who understands the value and importance of cross discipline ideation and who sees Healthcare communications as an integral part of Zeno’s overarching success.
This role requires a strong, strategically minded and progressive manager, passionate thought leader and skilled client advisor. The role involves close collaboration with other Zeno leaders and teams around the world, connecting opportunities and methods at a regional and practice level, developing local, regional and global new business opportunities.
Responsibilities:
- Be the ultimate decision-maker on the approach to Zeno Health & Wellness, Americas pitches and manage potential conflicts of interest with new client opportunities in collaboration with other leaders.
- Encourage an environment that champions creative and commercial excellence in client work.
- Generate and respond to incoming opportunities, lead and attend pitches, ensure an optimal process for lead generation and pitch development, drive practice leads, marketing and thought leadership to nurture an effective pipeline, network internally and externally to create opportunities.
- Maintain financial responsibility for accounts including forecasting, account profitability, and staff utilization.
- Identify, attract, manage and inspire top talent. Provide ongoing coaching, guidance, and support to staff to help them reach their full potential.
- Foster a collaborative and inclusive environment that encourages creativity, growth, and professional development.
- Manage relationships with industry contacts, influencers and media, be a thought leader and raise Zeno Health’s profile in the industry, ensure that marketing investment is aligned to business needs and yields returns.
- Take a hands-on, progressive approach to counselling clients, manage relationship issues with clients where appropriate, introduce them to new Zeno offerings and IP, identify and pursue organic growth opportunities
Qualifications:
- 20+ years of proven and practical public relations and integrated communications experience in healthcare.
- Proven track record of pitching and winning $1M+ accounts.
- Accomplished networker with strong industry contacts and readiness to represent Zeno at events, advancing the reputation of the agency and the Health & Wellness Practice.
- Exceptional communication, negotiation and presentation skills.
- Adept at developing and delivering client presentations, including new business, that build relationships and drive revenue.
- Collaborative spirit and the ability to work across disciplines to secure and inspire clients.
- Results driven with the ability to manage multiple priorities and work against deadlines.
- Deep understanding of the Healthcare landscape, trends and key players.
- Expert ability to think strategically, creatively, and holistically about client programs across all aspects of Healthcare Communications.
- History of success in providing sound creative and strategic counsel to clients and building credibility with senior level client contacts.
- Mastery of reputation management and a working knowledge of traditional and non-traditional media.
- Proven leadership experience, mentoring and developing other senior talent.
$325,000 - $375,000 a year
Pay range: $325,000.00 to $375,000.00/year USD.
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
#LI-KI1 #LI-Hybrid
ABOUT US
Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our “Fearless Pursuit of the Unexpected,” we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
ABOUT OUR BENEFITS
Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.
Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.
