Summary
Join OKX as the Global Business Services (GBS) Center Regional Ops Lead and drive operational excellence and business support services within the CIS region. As a strategic leader, you will oversee and optimize the delivery of shared services to internal and external stakeholders, ensuring efficiency, quality, and compliance with global standards.
Responsibilities
- Develop and execute the regional GBS strategy in alignment with the global GBS strategy and business objectives
- Identify opportunities for continuous improvement (process, cost & service) and innovation within GBS processes
- Lead a team of GBS professionals, providing guidance, mentoring, and support to achieve performance targets
- GBS point of contact for operations matter for the region
- Ensure compliance with regional and global regulations, policies, and procedures
- Implement risk mitigation strategies and maintain a robust control environment
