340B Operations Support Specialist

Job description

General Description

The 340B Operations Support Specialist is responsible for managing and optimizing operational processes related to 340B ESP reporting, rebate model submissions, and contract pharmacy data reconciliation. This role requires strong analytical skills, proficiency in SQL, and a thorough understanding of 340B program operations to ensure data integrity, regulatory compliance, and optimal program performance.

Key Responsibilities:

340B ESP Reporting and Manufacturer Submissions

  • Prepare, validate, and upload 340B claim files to the ESP platform in accordance with manufacturer requirements.
  • Develop and execute SQL queries to extract and validate dispensing and eligibility data prior to submission.
  • Monitor ESP dashboards for rejected claims, exceptions, and discrepancies; resolve issues and resubmit data as necessary.

​​​​​​​ Rebate Model Reporting and Data Management

  • Support all aspects of rebate-model submission processes, including data extraction, validation, and reconciliation.
  • Collaborate with Finance, Account Management, and Pharmacy teams to analyze rebate outcomes and confirm payment accuracy.
  • Maintain documentation of rebate reporting schedules, workflows, and standard operating procedures.

Other duties as assigned

Qualifications:

  • Bachelor’s degree in Data Analytics, Information Systems, Business, Pharmacy Technology, or a related field (or equivalent experience).
  • 1–3+ years of experience in 340B program operations, pharmacy analytics, TPA systems, or healthcare reporting.
  • Intermediate to advanced SQL skills, including query development, troubleshooting, and data validation.
  • Working knowledge of 340B ESP, rebate models, and manufacturer reporting processes.
  • Experience with 340B Third Party Administration systems.
  • Proficiency with data visualization tools (e.g., Power BI).
  • Understanding contract pharmacy operations and replenishment models.
  • Ability to write and troubleshoot SQL queries effectively.
  • Strong understanding of pharmacy data elements, including NDCs, prescribers, NPIs, and inventory accumulations.
  • Excellent documentation, communication, and cross-functional collaboration skills.

Skills:

  • Ability to write and troubleshoot SQL queries effectively.
  • Strong understanding of pharmacy data elements, including NDCs, prescribers, NPIs, and inventory accumulations.
  • Excellent documentation, communication, and cross-functional collaboration skills.

Physical Requirements:

  • Requires the ability to sit or stand for long periods of time, occasional stooping, and reaching; May require lifting up to 25 pounds; requires normal range of vision and hearing with or without accommodations.

Additional Information:

  • A background check will be required after a conditional offer of employment has been made.

Employment Information:

  • Position is Remote

  • Benefits include health plan, dental, vision, paid time off

  • Flex time

  • 401k with up to 4% match

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