Job description
About FORM:
FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world.
About the Role:
We’re seeking a mid-levelCloudOps Engineer to join our distributed team and help manage and scale our cloud infrastructure. You’ll be joining a global team of 10+ engineers across the US, Ukraine, and Poland. This role offers the opportunity to work with cutting-edge cloud technologies while supporting product development teams in a collaborative, fast-paced SaaS environment.
Key Responsibilities:
- Infrastructure Management: Manage and support our Google Cloud Platform (GCP) infrastructure, ensuring reliability, scalability, and performance.
- Infrastructure as Code: Develop, maintain, and review Terraform configurations for infrastructure provisioning and management.
- Developer Enablement: Support product development teams with infrastructure setup, environment management, troubleshooting, and tooling guidance.
- Platform Support: Maintain and optimize our technology stack including GKE, Cloud Run, Google Cloud Workflows, BigQuery, CloudSQL, and Google Cloud Storage, among other technologies.
- CI/CD Support: Work with CircleCI and Harness pipelines integrated with GitHub and Terraform Cloud.
- Incident Response: Participate in on-call rotation and incident response (shared responsibility across timezones).
- Code Review: Review terraform code changes from other teams to ensure best practices and consistency in managing and maintaining infrastructure.
- Collaboration: Work closely with fellow CloudOps engineers and members of the larger product engineering department.
What We’re Looking For:
- Experience: 3+ years of CloudOps, DevOps, or Site Reliability Engineering experience.
- Cloud Platforms: Strong experience with Google Cloud Platform (GCP) preferred, or comparable experience with AWS or Azure.
- Infrastructure as Code: Proficiency with Terraform for infrastructure provisioning and management.
- Containerization: Experience with containerization technologies, particularly Google Kubernetes Engine (GKE) and related orchestration tools.
- CI/CD: Familiarity with continuous integration and deployment pipelines.
- Version Control: Experience with Git and GitHub workflows.
- Problem Solving: Strong troubleshooting and analytical skills.
- Communication: Excellent English communication skills for collaboration with distributed teams.
- Independence: Self-motivated with ability to work independently while collaborating effectively with team members.
Nice-to-Have Skills:
- Database Technologies: Familiarity with relational databases (PostgreSQL, MySQL).
- Data Technologies: Experience with Kafka, Redis/Valkey, OpenSearch, BigQuery, or Snowflake.
- Configuration Management: Experience with Ansible or similar tools.
- SaaS Experience: Prior experience working in a SaaS organization.
- Methodologies: Experience with Agile/DevOps methodologies.
- Cost Optimization: Experience with cloud cost optimization and resource management.
- Monitoring: Familiarity with monitoring and observability tools.
What We Offer:
- Flexible work: Remote work flexibility with option to use our Kraków, Poland office.
- Global collaboration: Work with talented engineers across multiple time zones.
- Professional growth: Opportunities to work on challenging technical problems and expand your skill set.
- Team structure: Report to the VP of TechOps with day-to-day guidance from the Lead CloudOps Engineer in Poland.
- Schedule: Flexible working hours with agreed core hours for collaboration.
- Benefits: Company-provided work equipment; paid time off, sick leave, and public holidays; health insurance (Lux Med); subsidized English classes.
How to Apply:
We’re looking for someone who is excited about cloud infrastructure, enjoys enabling development teams, and thrives in a collaborative, distributed work environment. If you’re passionate about building reliable, scalable systems and want to make a meaningful impact at a growing SaaS company, we’d love to hear from you.
Please include your experience with cloud platforms, infrastructure as code, and any relevant certifications or projects that demonstrate your expertise in CloudOps/DevOps practices.
Don’t meet every single requirement? Studies have shown that those in underrepresented groups, such as women and those in our BIPOC communities, tend to not apply to jobs unless they meet every single requirement and qualification. At FORM, we are dedicated to building diverse, inclusive, and an authentic workplace– So, if you’re excited about this role but your past experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles at FORM!
About FORM
FORM powers the world’s 2 billion mobile workers as they change companies and industries for good, with mobile technology that improves execution from the frontline. FORM activates and connects teams in the field – with leaders, missions, and each other – so they can deliver success in the enterprise. The FORM field execution platform serves as a digital assistant for frontline teams by guiding daily tasks, streamlining data collection, facilitating real-time communication, and providing leaders with real-time intelligence to drive faster actions and better decisions. FORM offers the world’s only integrated task management and image recognition platform and enables smart audits on more display types than any solution in the market, plus industry-leading field communications and photo reporting capabilities. FORM solutions have been deployed by Fortune 500 companies around the world.
OUR SOLUTIONS:
FORM OpX
FORM OpX empowers teams to improve operational compliance by digitizing audits and inspections to reduce risk and improve safety and quality from the frontline. FORM OpX mobile workflows make it easy to capture the right data, at the right place, at the right time – every time. Teams stay connected with instant frontline communications on mobile, and real-time insights allow leaders to spot and fix issues quickly and measure trends over time so teams can take action on the opportunities that move the business forward.
GoSpotCheck by FORM
GoSpotCheck by FORM unleashes the power of field teams to drive market execution with the only mobile solution that combines dynamic task management, industry-leading image recognition, photo reporting, field team communications, and advanced reporting – all within one easy-to-use platform. Guide teams, improve execution, and drive sales while creating a shared view of the field that helps leaders make better decisions, faster. Sell more with GoSpotCheck by FORM, the field execution app that guides, tracks, and improves performance in real-time.
Who We Are
We are innovators: We’re here to free mobile workers from the mundane and open up new worlds of possibility and prosperity, powered by the people.
We are partners: We’re only as successful as our customers. We provide exceptional support, strategic partnership, and personalized account management to ensure they’re successful.
We are problem-solvers: We believe business will help solve the complex challenges facing our planet today. We build products centered on helping them succeed so they can do just that.
We are flexible: We believe in a “Work Your Way” Employment Policy. Employees who can effectively perform their job functions remotely may do so indefinitely.
Humble + hungry. We measure success by how we help customers win. And we’ve been in the game a long time (in software years). Every interaction gives us the chance to deliver better service and more value. Along the way we’ve picked up a few awards, and for that, we’re thankful.
FORM offers competitive salaries and full benefits for full-time employees and is an Equal Employment Opportunity (EEO) employer–welcoming all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
