Job description
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role
We’re looking for a [Job Title] to own high-impact initiatives that shape how people get the food they love—and the time back to enjoy it. In this role, you’ll partner closely with cross-functional teammates across Product, Engineering, Design, Analytics, Operations, and Go-To-Market to define strategy, build and launch solutions at scale, and deliver measurable outcomes for customers, shoppers, and retail partners. You’ll thrive here if you love rolling up your sleeves, are energized by complex systems, and can align diverse stakeholders to a clear path forward.
About the Team
Our team is united by a mission to make grocery shopping effortless for everyone. We collaborate deeply across functions to solve challenges at marketplace scale—balancing the needs of customers, shoppers, retailers, and brands. We work in the spirit of our values: we Go Far Together through tight alignment; we Roll Up Our Sleeves to ship with quality; we Grow the Pie by designing win–wins; we Put It All on the Table with clear, respectful candor; and we Serve Generously by supporting one another so we can better support our community.
About the Job
- Own the end-to-end strategy and roadmap for [scope or domain], aligning cross-functional partners around clear outcomes, success metrics, and milestones.
- Translate ambiguous, complex problems into structured plans; drive execution from discovery and prioritization through launch, iteration, and scale.
- Use data and customer insights to understand root causes, design creative solutions, run experiments, and inform high-quality decisions that balance speed and quality.
- Build strong relationships with stakeholders across Product, Engineering, Design, Analytics, Operations, Sales, and Support; communicate transparently to drive clarity and commitment.
- Establish and continuously improve mechanisms for operational excellence (e.g., rituals, metrics, dashboards, postmortems) to ensure reliability, learning, and sustained results.
About You
Minimum Qualifications
- Relevant experience in [function: Product Management/Engineering/Design/Operations/Data/etc.], including ownership of complex, cross-functional programs with measurable impact.
- Demonstrated strength in our core competencies: Drives Results, Communicates Effectively, Solves Creatively, and Embraces Citizenship.
- Proven ability to set strategy, prioritize ruthlessly, and deliver high-quality outcomes in fast-paced, dynamic environments.
- Proficiency in using data to drive decisions (e.g., defining KPIs, partnering with Analytics, interpreting experiments); comfortable navigating ambiguity to find clarity.
- Exceptional written and verbal communication skills with a track record of building trust, aligning stakeholders, and leading through influence.
Preferred Qualifications
- Experience in marketplaces, logistics, e-commerce, or consumer technology; familiarity with balancing multi-sided incentives.
- Hands-on experience with experimentation and analytics (e.g., A/B testing, SQL, dashboards); ability to partner deeply with Engineering and Data teams.
- History of building 0→1 products or scaling 1→N systems; comfort with technical trade-offs and systems thinking.
- Prior exposure to growth, monetization, fulfillment, or operations workflows and their associated metrics and levers.
- People leadership experience (direct or cross-functional) with a passion for coaching, feedback, and inclusive team culture.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$158,000—$175,000 CAD
