Job description
Senior Business Analyst + Project Manager - Healthcare AI Solutions
Position Overview
We’re seeking a versatile Senior Business Analyst with strong project management capabilities to join our team building AI-driven healthcare solutions. This hybrid role is perfect for someone who excels at both detailed requirement analysis and project execution. As we scale, this position will evolve to focus primarily on business analysis while mentoring additional team members.
Key Responsibilities
Business Analysis
Requirements Engineering
Elicit, analyze, and document detailed functional and non-functional requirements
Create comprehensive BRDs, FRDs, and technical specifications
Develop user stories with clear acceptance criteria in Azure DevOps
Map complex healthcare workflows (RCM cycles, credentialing processes, patient journeys)
Design process flow diagrams, data flow diagrams, and system architecture diagrams
Healthcare Domain Analysis
Document healthcare-specific requirements (HIPAA, HL7, FHIR standards)
Analyze integration requirements with EHR/PMS systems
Create data mapping documents for healthcare data exchange
Identify compliance checkpoints in product workflows
Research and document competitor features and industry best practices
AI/ML Requirements
Define conversational flows for AI agents
Document prompt engineering requirements and expected AI behaviors
Create test scenarios for AI responses and edge cases
Define success metrics for AI agent performance
Work with ML engineers to document training data requirements
Project Management
Agile Delivery
Facilitate scrum ceremonies (standups, sprint planning, retrospectives)
Maintain product backlog and sprint boards in Azure DevOps
Track sprint velocity, burndown charts, and team capacity
Coordinate releases and deployment schedules
Manage dependencies between India and US teams
Stakeholder Coordination
Create and maintain project roadmaps and release plans
Prepare weekly status reports for leadership
Coordinate UAT sessions with US healthcare clients
Schedule and facilitate requirement gathering sessions across time zones
Manage stakeholder expectations and communication
Team Leadership
Mentor junior analysts as team grows
Establish BA best practices and templates
Create knowledge repository for healthcare domain
Train team on US healthcare workflows and terminology
Build reusable requirement templates for common features
Required Qualifications
Must-Have:
6-8 years of experience with at least 3 years as Senior BA
2+ years of project management/scrum master experience
Experience in healthcare IT or healthtech products
Strong technical aptitude (ability to read API documentation, understand databases)
Expertise in Azure DevOps or similar ALM tools
Advanced skills in Visio, Lucidchart, or similar diagramming tools
Excellent written and verbal English communication
Experience working with US clients/stakeholders
Proven ability to manage multiple projects simultaneously
Preferred:
Healthcare domain certifications (CAHIMS, CPHIMS)
Agile certifications (CSM, CSPO, PMI-ACP)
Experience with AI/ML projects or conversational AI
Knowledge of US healthcare regulations (HIPAA, HITECH)
Experience with EHR/PMS integrations
SQL skills for data analysis
API documentation experience
Technical Skills:
Azure DevOps (mandatory)
JIRA/Confluence
Microsoft Office Suite (advanced Excel)
Postman or similar API testing tools
Basic SQL for data validation
Wireframing tools (Figma, Balsamiq)
Key Competencies
Analytical Excellence
Break down complex healthcare workflows into manageable components
Identify gaps between current and future state
Strong problem-solving and critical thinking
Attention to detail without losing sight of big picture
Communication Bridge
Translate between technical teams and business stakeholders
Present complex information simply
Facilitate productive meetings across cultures and time zones
Create clear, concise documentation
Execution Focus
Self-starter who can work independently
Comfortable with ambiguity in startup environment
Ability to prioritize in fast-paced setting
Results-oriented with strong follow-through
Healthcare Acumen
Quick learner of healthcare terminology and workflows
Understanding of provider pain points
Awareness of regulatory implications
Patient-safety mindset
Success Metrics
First 90 Days:
Complete domain knowledge transfer on US healthcare systems
Document current state of NeoScribe and create improvement roadmap
Establish requirement templates and project tracking systems
Build relationships with key stakeholders in India and US
First Year:
Deliver 3 major product releases on schedule
Achieve 90% stakeholder satisfaction on requirement clarity
Reduce requirement-related defects by 50%
Build comprehensive healthcare workflow library
Successfully onboard and mentor 2 junior BAs
Maintain % scope creep across projects
What We Offer
Employee stock options
Health insurance for family
Flexible working hours to accommodate US time zone meetings
Learning budget for certifications and courses
Opportunity to shape products impacting healthcare delivery
Clear growth path to Head of Business Analysis or Product Management
Growth Trajectory
As the team scales, this role will evolve to:
6 months: Transition PM duties to dedicated Project Manager, focus on complex BA work
12 months: Lead BA with 2-3 analysts reporting
24 months: Head of Business Analysis or transition to Product Management
Why This Role is Unique: You’ll be building AI agents that transform healthcare operations, working directly with US healthcare providers to solve real problems. This is a rare opportunity to combine healthcare domain expertise with cutting-edge AI technology while growing from an IC role to leadership as we scale.
