Job description
Position Title: Production Operations Engineer II
Location: Hybrid to Alexandria, VA
Clearance Requirement: Must have a U.S. Secret Security Clearance at minimum, TS/SCI preferred
Employment type: Full Time
Research Innovations, Inc. (RII) is breaking through the big, slow, status quo with transformative technology that fundamentally changes and improves the world. We develop cutting-edge software for all levels of the government and military. Using agile development practices and user-centered design, we create innovative software solutions for complex real-world problems.
In this role, you will be responsible for maintaining, troubleshooting, and configuring large-scale big data environments that leverage a wide range of open-source and commercial technologies. You will perform system administration across development, test, and production environments supporting operations around the globe. The position also involves analyzing system, software, and user performance metrics, including capturing trends to drive improvements. Additionally, you will provide on-call support during designated weeknights and weekends as part of a predefined schedule.
This role requires an active US Secret clearance level as a minimum. TS/SCI clearance would be preferred.
WHAT YOU WILL BE DOING
- Maintaining, troubleshooting, and configuring big data environments based on many open source and commercial products
- System administration of development, test and production systems at various locations across the globe
- Implementing and utilizing monitoring, alerting, and response system capabilities
- Analyzing system, software and user performance metrics to include trend capture
- Implementing and utilizing production change and compliance management systems covering hardware life cycle, system updates, software and security patching, and technology roadmaps
- Maintaining a suite of standard operating procedures (SOPs) to support production operations appropriate to existing or anticipated failure modes that expertly document responses to system failure issues
- Configuring and maintaining user account management interfaces and system supports including direct customer interface
- Utilizing security management capabilities and helping ensure a secure and DoD compliant service and system architecture
- Supporting the DevOps environment of cutting edge military and national defense related applications
- Periodic planned, scheduled, and/or rotational on-call system maintenance support outside of normal duty hours, as required
- Keeping up with trends in DevSecOps and SRE
- Performing maintenance work on-site one weekend per month
- Providing on-call support on some weeknights and weekends based on the predefined schedule
WHAT YOU HAVE DONE
- BS in Computer Science, equivalent degree, or previous work experience.
- 3+ year’s experience with Linux (CentOS or Red Hat or Ubuntu) system administration in a production environment.
- Conducted system performance and file integrity monitoring
- Managed user issue identification, reporting, tracking and feedback functions
- Escalated user issues based on trends or alerts
- Conducted vulnerability scanning, mitigation, and reporting functions
- Experience with cloud hosting environments (AWS, Azure, Google, etc) or
- Experience with KVM or VMWare virtualization technologies
EVEN BETTER
- Scripting experience (Bash, Python, Ruby, GO, Rust)
- Experience with Docker and Kubernetes
- Experience with big data infrastructure to include Hadoop, Accumulo, Elasticsearch, and MongoDB
- Understand web application infrastructures to include Wildfly, Apache HTTPD, NGINX and Spring cloud products
- Experience with configuration of direct attached and storage area network units
- Information security experience and certifications (NIDS, HIDS, Auditing, Incident Response)
- Supported plans for security and cyber attack mitigation
- Experience with Agile methodologies, GIT and Atlassian products
- Experience working in austere/deployed environments
- Have worked with US DoD, UK MoD, or another military organization
At RII, we believe that diversity in our workforce is critical to our success. We strive to hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes us stronger. We work to help your intellectual passions and creativity thrive. It’s one of our core values: Let your geek flag fly.
We also offer all employees comprehensive benefits including: flexible work schedules, health insurance coverage, paid time off, 401k with a company match, paid parental leave, access to wellness programs and much more. You get this all from day one, and all paid for by RII.
It’s all part of another of our core values: Stay human. It’s why our comfortable and colorful offices such as our headquarters, include a community game room, pantry, massage chair, and an escape room, among other amenities. It’s why we have a community manager and regular community events.
Research Innovations, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity or expression, national origin, genetics, disability status, protected veteran status, age, or any other characteristic protected by state, federal or local law.
#LI-TC1
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
