Job description
ABOUT TIDE
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM
The Member Success Team (Inside Sales) is a front-line team, looking to engage with our existing customer base and help them to save time and money through utilising our products and services.
ABOUT THE ROLE
We’re looking for a German-speaking Sales Representative to join our high-performing team. This is a fast-paced, hybrid sales role where you will leverage data-driven insights to speak with both existing and prospective German-speaking members, identifying needs and recommending Tide’s products and services to help them succeed in the German market.
You’ll combine consultative selling and relationship-building to support small business owners at various stages of their journey with Tide.
As a Sales Representative (German-speaking) you will:
- Call existing members: Build rapport, understand their evolving business needs, and identify opportunities to upsell relevant Tide products and services
- Contact prospective leads: Reach out to SMEs that have shown interest in Tide but haven’t completed sign-up. Guide them through the onboarding process, highlight Tide’s value proposition, and convert them into active members
- Use data-led insights to personalize your conversations, improve conversion rates, and deliver a seamless member experience
- Collaborate cross-functionally with Marketing, Product, and Member Support teams to stay up to date on new features, campaign insights, and feedback loops
- Test new outreach scripts, lead segments, and product messaging to optimize sales performance
- Participate in projects that support the team’s evolution and wider business objectives
WHAT WE ARE LOOKING FOR
Tide is seeking an ambitious and bilingual sales professional who is passionate about helping entrepreneurs grow their businesses. You’ll thrive in a performance-driven environment and take pride in delivering personalized solutions.
The ideal candidate will have:
- Excellent verbal and written German and English skills
- Experience in telesales or inside sales, ideally within financial services or a tech-driven environment
- Proven ability to work towards revenue and conversion targets
- Strong phone presence and objection-handling skills
- Experience usingKustomer (or a similar CRM tool)
- Self-motivated, enthusiastic, and proactive
- Ability to interpret data trends and behavioral signals to guide your sales approach
- A collaborative mindset – you work well with others but also independently hit KPIs
- Some knowledge of buyer psychology and sales techniques
- Exposure to fast-scaling teams or projects
WHAT YOU WILL GET IN RETURN
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisports card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
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TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members’ diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide .co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
You personal data will be processed by Tide for recruitment purposes and in accordance with Tide’s Recruitment Privacy Notice.
