Job description
Location: Warwick (Hybrid)
Salary: £32,000 – £39,000 plus benefits
Are you a confident and motivated Commercial Account Handler looking to join a growing, people-focused insurance broker?
This is an excellent opportunity to join a forward-thinking team that values autonomy, professional development, and genuine work-life balance.
The Role
As a Commercial Account Handler, you will play a key part in delivering a first-class service to clients, supporting Account Executives and managing your own renewals and mid-term adjustments.
You’ll work across a range of commercial policies — from manufacturing and contracting to property and combined risks — ensuring every client receives expert advice and tailored protection.
Key Responsibilities:
- Provide accurate quotations through the Acturis system
- Conduct full market exercises and prepare presentations for insurers
- Handle mid-term adjustments, renewals, and policy updates
- Deliver excellent customer service and advice throughout the policy lifecycle
- Identify opportunities to upsell and cross-sell suitable products
- Support Account Executives and Business Development Managers with client relationships
- Ensure all activities comply with FCA and company standards
This role offers a balanced mix of renewals and client servicing, with around 95% renewals and a small proportion of new business activity.
About You
You’ll be an experienced, proactive handler who thrives in a collaborative, professional environment.
We’re looking for someone who is:
- Confident and outgoing with a “pick up the phone” mentality
- Self-motivated, with strong attention to detail
- Experienced in commercial insurance
- Familiar with Acturis (advantageous, not essential)
- Able to manage multiple tasks while delivering an excellent client experience
What’s on Offer
Salary: £32,000 – £39,000 (depending on experience)
Hours: 8am – 5pm (Hybrid working after probation)
Lunch provided on-site
Quarterly bonus
Company car/car allowance
Holidays: 22 days + 8 bank holidays, with the option to buy up to 8 extra days
Pension: 3% employer contribution
Parking: Free on-site parking and EV charging points
Bonus Scheme: Annual GBS bonus
Healthcare: Full medical, dental, and optical cover (post-probation)
Additional Benefits:
- Annual charity day
- LinkedIn Learning access and ongoing training
- Clear progression pathway
- Supportive, motivational leadership with genuine autonomy
- Hybrid working available post probation
IND25
