Job description
At Mitratech, we are a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions of Fortune 100 companies. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available.
Given our continued growth, we always have room for more intellect, energy, and enthusiasm - join our global team and see why it’s so special to be a part of Mitratech!
Job Overview
Mitratech is looking for an Analyst, Revenue Operations - Data Operations to join our Revenue Operations team. This role is focused on data quality initiatives and other Revenue Operations responsibilities. This role will be a part of the hub where all revenue generating operations come together working with Sales, Customer Success, Legal, Finance, Leadership, and other teams. This person will be a trusted partner and will make supporting recommendations on ways to improve the productivity and scale of the organization in a fast-paced environment.
Essential Duties & Responsibilities:
- Proactive – identify trends and monitor the data quality of our CRM.
- Reactive – action day-to-day data challenges affecting our go-to-market teams.
- Perform reconciliations for data integrity and work with cross functional teams to correct discrepancies.
- Escalate items that negatively affect our data quality.
- Aid in data integrity and other Revenue Operations projects.
- Supports other Revenue Operations functions such as our Deal Desk and Order Management team during peak times (EOM/EOQ).
- Partner with sales, success, finance, legal and other teams to improve processes, control governance and ensure bookings are reported accurately.
- Support CRM & ERP enhancements and improvement.
Requirements & Skills:
- Demonstrated experience with SFDC, CPQ, and Microsoft/Google suite.
- Experience in Data Operations, Revenue/Sales/Customer Success operations/analytics, Deal Desk, Order Management or any similar role.
- Experience working within Enterprise, SaaS, or high-tech company is ideal.
- Operationally minded, learn systems quickly and have a knack for applying technology and systems to processes.
- Excellent communication skills, verbal and written, and are just as comfortable gathering requirements from non-technical business users as you are communicating these requirements to others.
- Ability to prioritize and handle multiple requests simultaneously without sacrificing strategic thinking and tactical execution skills.
- Can build trust, be assertive when required, and shows initiative and enthusiasm.
- Assertiveness and ability to navigate ambiguity by constantly forming and testing hypotheses and making sure to validate all assumptions with data.
- Drives focus on simplifying complex solutions and processes.
- Excellent attention to detail
Education:
- Bachelor’s degree required
Mitratech is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at the corporate level. Mitratech participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.com
_We are an equal-opportunity employer that values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, or veteran status._
