Job description
Upstream Rehabilitation, is looking for a AR Assoc MVA/MVAL to join our team
JOB SUMMARY: Accounts receivable, are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. The primary focus of an AR Associate within Upstream and all-encompassing Entities is to ensure timely and accurate reimbursement of aged Accounts Receivables. Overall Accounts Receivable is measured by DSO, Days of Sales Outstanding. Quality and Quantity of work are equally important in resolving un paid accounts. There are productivity standards that are defined by portion of AR assigned to the AR associate, while it is critical to meet those standards the reduction in the same AR will also be part of the associate’s responsibility. As an AR Associate specific to MVA/MVAL which consists of Motor Vehicle Accidents and Motor Vehicle Accidents in Litigation you will often be working with Auto Carriers and Attorneys. This position is responsible for supporting the mission, vision and values of Upstream Rehabilitation and all-encompassing entities.
Mission: To inspire and empower the lives we touch, to serve our communities, and to lead with purpose-driven passion.
Vision: By consistently exceeding expectations, we passionately strive to be the outpatient rehabilitation provider, employer and partner of choice.
Values: Accountability, Adaptability, Balance, Compassion, Excellence, Inclusion, Investment, Servanthood, Teamwork and Trust.
QUALIFICATIONS - Required
Education
High school diploma. or equivalent and/or 5+ years revenue cycle function experience
Experience
1+ years with 3 preferable experience in Revenue Cycle, Medicare, and Commercial Insurance in a high‐production environment.
Licensure
None
Skills
• Self Sufficient
• Strong Organization Skills
• Professional in all aspects of the job including presentation of finding and documents as well as physically and verbally while on video and conference calling
• Strong written and verbal skills
• Attention to detail and ability to multi-task
• Ability to examine processes, polices and problems and offer solutions
• Have an overall positive and supportive attitude of yourself, your team members and the company
• Ability to work in a team environment
• Strong time management skills
Environment
Works in a remote/digital environment
Hours of Work
Monday through Friday during normal business hours. May be required to attend special events some evenings and weekends, and work overtime as requested
Travel
Special Occasions Only excluding routine trips to the office as needed/requested.
Tolerance/Material handling/Programs & Equipment Physical Demand Level: Light Work Postures/Conditions and Duration Levels: Constant: Hearing, Vision (near acuity) Talking, Sitting, reaching forward, Fine motor skills, Use of computer, Use of phone Frequent: Occasional: Standing, Walking, Bending forward, Stooping, Reaching above shoulder height, Pinching, Vision (far acuity), Color Vision Rare: Squatting, Crouching, Kneeling, Climbing stairs or ladders, Balance Physical Requirements: Occasional: Lift 0-20 lbs. from floor to waist. Carry, push, and pull 0-20 lbs.
Rare: Lift under 10 lbs. from waist to shoulder.
JOB FUNCTIONS
1. Review Unpaid Accounts and take appropriate action to receive proper reimbursement.
2. Actions should result in payment which will reduce the overall AR balance.
3. Ensure payments received are appropriate and in full.
4. Meet all established productivity benchmarks and requirements set forth by your Supervisor.
5. Ensuring all actions and reviews performed are properly documented.
6. Report infractions, errors and breaches if/when identified.
7. Correct accounts which could include but is not limited to: Identifying incorrect and verifying correct payers, Payer Overlaps, Pulling, identifying and reading medical EOB’s, taking adjustments or Transfers, creating tasks if money needs to be reapplied.
8. Identify and report trends to the Team and Supervisor.
9. Meetings in the remote setting are expected to be present on live video. (Setting pictures in your absence is prohibited for this role).
10. Identifying state billing rules and guidelines including statute of limitations.
11. Assisting customers both internal and external as needed.
12. Ensure all tasks are created, responded to or completed within the designated time frame or due date whichever comes first.
13. Report all actions and reported findings for all escalated accounts or accounts sent to by a supervisor in a timely fashion.
14. Other duties as assigned.
Fulltime positions include:
- Annual paid Charity Day to give back to a cause meaningful to you
- Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
- 3-week Paid Time Off plus paid holidays
- 401K + company match
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
