Customer 360 Architect, IDMC Architect

at AJNA INFOTECH
🇺🇸 United States - Remote
🌐 All Others🟡 Principal

Job description

Company Description

MSRcosmos is a fast-growing global IT services company with unmatched capabilities across the entire service value chain of cloud solutions, data & AI, intelligent automation, and enterprise applications. Our unwavering commitment to “Promise delivered” is manifested through our steadfast dedication to delivery excellence, pathbreaking solutions, highly differentiated talent, and a methodical approach. This belief has enabled MSRcosmos to become a preferred partner of choice for numerous clients across diverse industries worldwide.

Job Description

Job Title: Customer 360 Architect/IDMC Architect

Location: Remote

Type: Contract

Job Description Summary:

Join Aerospace’s transformative data journey as a Data Architect establishing Customer 360 connecting Customer Master data with multiple CRM / ERP transactional data feeds. In this role you will lead a team of developers in driving a robust, scalable and business friendly solution to establishing Customer 360 including setting up the right data models as well as intuitive visualizations. You will translate business use cases for Customer 360 into technical datasets needed from the business apps (CRMs and ERPs) and connect to the master data backbone that is already established. This role is critical in shaping the foundational architecture needed for Customer 360 and allow augmentation of additional use cases seamlessly.

Key Responsibilities:

•    Understand and further refine business provided use cases for Customer 360 (example view Account Receivables for specific Customer hierarchies) and translate into transactional data sets needed from CRM (Salesforce) and ERPs (SAP and Oracle)

•    Understand MDM, CDGC, CDQ in IDMC and apply these concepts while working.

•    Provide data modelling guidance to connect these transactional datasets with Customer Master Golden records (output from C360 MDM)

•    Identify any augmentations required within IDMC C360 MDM in support of driving the larger Customer 360 integration

•    Optimize the connected Customer 360 dataset for reporting visualizations and AI based conversational agent(s)

•    Help reporting developers with user friendly visualizations for Customer 360 (such as Customer hierarchy, Compliance Watch listing, Contracts, Account Receivables etc. )

•    Lead multiple demos and conference room pilot sessions with business stakeholders to refine requirements, finalize wire frames and demo completed visualizations

Required Characteristics:

•    Strong understanding of Customer Master concepts, design principles, architecture and data models

•    Experience with SaaS (cloud Native) architecture and solutions. Ability to drive optimal data architecture connecting CRM, ERPs and Master Data platform

•    Experience with Informatica IDMC (Intelligent Data Management Cloud) modules and functionality

•    Experience with MDM, CDGC, CDQ in IDMC

•    Hands on experience with database technologies (relational databases such as Oracle, SQL Server, PostgreSQL, and/or NoSQL databases such as MongoDB, Cassandra).

•    Extensive experience building data models (conceptual, logical and physical) for data lakes and data warehouses

•    Deep understanding of data lifecycle management, data integration, governance principles, and semantic consistency across heterogeneous environments.

•    Excellent communication skills leading workshops and demos with senior business stakeholders

Additional Information

All your information will be kept confidential according to EEO guidelines.

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