Job description
As a FinCrime Analyst, you will play a crucial role in providing exceptional support to customers and ensuring their satisfaction with our cutting-edge financial services, all the while promoting a safe, secure and compliant environment for all. Joining Deblock at this moment in time is an exciting opportunity to be part of an innovative company that is making waves in the FinTech space.
What the job is about
Reviewing, investigating, and making decisions on the outcome of financial crime cases
Reporting confirmed suspicious activity to regulating entities
Acting as a point of contact for law enforcement agencies
Acting in accordance with the written policies, procedures, and relevant guidelines
Cooperating with other teams in providing efficient support and seeking to maintain customer satisfaction and desired outcomes with impeccable execution
Previous experience in customer support or FinCrime role, preferably within the financial services industry
Excellent communication skills, both written and verbal, with the ability to articulate complex information in a clear and concise manner
Strong problem-solving abilities, with a focus on providing efficient and effective resolutions
Ability to multitask and prioritize tasks in a fast-paced environment
Fluency in English, spoken and written.
Familiarity with fintech and cryptocurrency concepts and trends is a plus
Ability to work independently and collaboratively in a team-oriented environment
Competitive compensation
Health insurance
Tech gear for your job
30 days of paid holidays (excl. bank holidays)
Option to work 100% remotely
Ability to work abroad
