Job description
Description
We’re looking for a sharp, early-career EDI & 3PL Integrations Associate who’s eager to learn by doing. You’ll dive into the infrastructure powering modern commerce—helping fast-growing brands connect to big-box retailers, marketplaces, and 3PLs through real-time integrations. This is not legacy EDI consulting. You’ll use AI tools, internal debugging systems, and direct merchant interaction to deliver high-quality integrations quickly and efficiently.
You’ll apprentice under experienced integration leads, but you’ll take real ownership from day one—validating files, debugging edge cases, and supporting live launches. Over time, you’ll grow into a consultant who can lead projects across both EDI and 3PL workflows.
🚨 We are bringing on board 2 people to start together in our Toronto office, so if you’re sharp and can move fast, get in touch. Please note we’ll only interview candidates who show sharpness, creativity, and high-agency thinking in their first interaction with Fulfil. Make that first impression count! DMs are great.
Location: In office Toronto (opportunity to WFH up to 2 days / week over time)
Type: Full-Time
Expected Start Date: August 25, 2025
What You’ll Do:
Support the onboarding of EDI and 3PL partners by collecting credentials, documents, and test data
Validate and troubleshoot EDI documents (e.g. 850, 856, 810) using internal tools, payload logs, and logic
Collaborate directly with merchants, 3PLs, and trading partners to debug and resolve integration issues
Draft mapping documentation, document edge cases, and summarize test results
Use AI tools like ChatGPT, Claude, and Zapier to accelerate debugging, documentation, and repeatable workflows
Monitor live integration traffic and respond quickly when issues arise
Work cross-functionally with Implementation, Support, and Engineering to ensure integrations go live cleanly
Learn how ERPs, APIs, EDI standards, and 3PL workflows fit together
Grow into an integrations specialist—able to own EDI and 3PL projects end-to-end
Requirements
We’re Looking for Someone With:
0–2 years of full-time experience, ideally in a customer-facing or operations role—internships, campus jobs, or support roles all count
Curious how systems talk to each other—especially in logistics, supply chain, or ecommerce
A fast learner who breaks down complex problems and figures things out
Strong communication skills—clear writing, good follow-up, and professional merchant-facing interactions
High agency—you take ownership, close loops, and push projects forward without waiting to be told
Comfortable with structured data (JSON, XML, CSV) and logic-based troubleshooting
Excited to use modern tools like Slack, ChatGPT, and GSuite, to move faster and stay organized
Nice to Haves:
Experience working with eCommerce tools (Shopify, Amazon Seller Central, marketplaces)
Familiarity with ERPs, 3PLs, or basic EDI concepts
Exposure to scripting or APIs (Postman, Python, SQL, etc.)
Played with automation tools or built AI workflows for fun (tell us about it!)
You Shouldn’t Apply If:
You prefer repetitive, well-scoped tasks over messy real-world problems
You get overwhelmed in fast-paced environments with high expectations
You don’t enjoy digging into technical systems or finding root causes
You’re not comfortable speaking with clients or external stakeholders
You’re waiting for someone else to tell you what to do next
About Us:
Fulfil helps high-growth, high-volume merchants simplify operations and scale for growth. With the rise in omnichannel commerce, Fulfil was founded with the simple idea that merchant operations need to be simplified in order to deliver amazing retail experiences. Fulfil enables businesses to turn their back office operations into an accelerator for growth by integrating order management, inventory management, warehouse management, vendor/supplier management, wholesale, manufacturing, financials, and customer service, into one seamless solution. We believe merchants should love their operations platform, and we work hard to make that happen every single day. Fulfil is a trusted solution for brands like HexClad, Mejuri, Ridge, and many more.
Fulfil is a technology company with offices in Toronto, Miami and Bangalore. The team is made up of people who want to feel challenged at work, be the best at their craft, and learn from one another. We come from different backgrounds and experiences, all passionate about the work we do, the team we do it with, and the customers we do it for. Join us in our journey to simplify operations and empower merchants around the world!
