Job description
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®!
With the explosion of online data, finding relevant information has never been more crucial. Yext, a New York-based AI company, provides a digital presence platform that helps companies manage their online presence and ensures their customers can easily find what they’re looking for when they need it.
At Yext, we embrace an ongoing shift from traditional presentation of search results as links to providing AI-generated answers. We support our customers in navigating the opportunities and challenges this transformation brings. Yext’s comprehensive suite of products spans all aspects of online presence, from publisher listings and review management to social media, website search, and conversational chat assistants.
As an Annotator at Yext, you’ll help train artificial neural networks to understand human language by supplying them with high-quality labeled data, essential for building the cutting-edge technology Yext delivers. You will be analyzing texts and word meanings, assigning them different types of classification tags, performing data entry, collaborating with other annotators, and creating complex datasets that power machine learning. You will also monitor AI-generated output for inconsistencies, hallucinations, or bias, contributing to the development of AI that is ethical and responsible.
What You’ll Do
- Use specialized labeling software to analyze different kinds of language data in English and Spanish
- Use Slack, Google Workspace, and Zoom to learn about new projects, collaborate with your team, and ask questions
- Complete assignments on time while carefully following the labeling guidelines
- Review the work of other annotators, correct their output if needed
- Provide feedback on data quality and flag any issues you encounter during annotation
What You Have
- Bilingual in Spanish and English, with native or near-native proficiency in both
- Excellent reading comprehension, analytical skills, and a passion for language
- Good communicator, able to spot ambiguity and ask clear, concise questions
- Comfortable with long-term repetitive tasks that require focus and attention to detail
- Able to work on multiple projects at once while meeting quality standards and deadlines
- Authorized to work in the U.S.
- Computer literate (especially macOS) and used to working virtually
- Previous experience with annotation is welcome, but not necessary
- Background in language studies and familiarity with key concepts in phonology, syntax, semantics, and predicate logic are a big plus
- Interest in AI (especially natural language processing) and ML is appreciated
- Daily access to a Mac (or Windows) PC and a high-speed cable internet connection is required
What We Offer
- Freelance contract with customizable work hours (minimum 20 hours per week, with potential to increase to 40 hours depending on project needs)
- Flexible work schedule, adapted to your time zone and availability
- Competitive, hourly-based compensation
- Work from the comfort of your home – this is a fully remote position
- Chance to be a part of a dynamic, multilingual team of annotators
- Ongoing guidance and feedback that enables professionalization
- $27-$35 per hour
#LI-Remote
Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.
