Job description
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!
What this job can offer you
This is an exciting time to join Remote and make a personal difference in the global employment space as a HCM Analyst, joining our new HCM Onboarding Team (HR Services Team) supporting our HRIS Product.
As an HCM Analyst you will work with our customers to ensure an exceptional implementation experience and system solutions delivery.
You will support the HCM & GP Onboarding Consultants and wider business to deliver a successful implementation and exceptional client experience by ensuring successful requirements and workflows mapping, data migrations, system set ups and designing user manuals implementing technology solutions. You will leverage deep knowledge of Remote HCM product as well as strong commitment to customer experience.
What you bring
- Proactive, detail-oriented, and analytical with a strong problem-solving mindset.
- Advanced Proficiency in Excel, Google Sheets, SQL queries and data analysis.
- Customer focused with a genuine interest in solving problems and helping to deliver solutions.
- Proven ability to create clear, user-friendly guides, training materials, and system documentation tailored to non-technical audiences, with the goal of minimising user support queries.
- Experience managing or supporting in an analyst function system implementations, integrations and configuration for enterprise clients.
- Experience designing and executing User Acceptance Testing (UAT), including developing test scripts, guiding users through testing, capturing feedback, and ensuring issues are resolved before go-live.
- Self-starter with the ability to work independently and manage multiple priorities.
- Excellent project management skills.
- Deep knowledge of Global HR and Payroll processes, HCM platforms and data migration best practices.
- Writes and speaks fluent English
- It’s not required to have experience working remotely, but considered a plus
Key Responsibilities
- Partner with the Onboarding Consultants and GP Payroll teams from the discovery stage to final sign off stage of all HRIS implementations.
- Perform all data migration, cleansing, and validation activities collaborating with internal and external stakeholders.
- Translate customers needs into clear technical requirements, mapping their current processes to ensure all system requirements are built within the platform in alignment with the implementation project plans and in collaboration with internal teams.
- Support integration projects for customers in collaboration with internal Product and Engineering teams.
- Closely work with customers in setting up the HRIS system in line with their requirements and in collaborating with their internal teams (IT, HR, Data, Payroll, Finance, etc).
- Create customised client documentation, training materials, and user guides to support client teams in system adoption and usage.
- Create UAT Plans and test scripts based on the customers system build and processes.
- Ensuring a first class handover to all BAU teams upon implementation completion and supporting hypercare months where required.
- Ensure all data and analysis deliverables are met within the agreed timelines throughout the implementation process with 100% accuracy
- Collaborate with cross-functional teams where required, including Sales, Product, Payroll, Customer Success and other stakeholders, to ensure successful and timely implementation
Practicals
- You’ll report to: Director, Global HCM & GP Onboarding
- Team: Global Payroll Services team - HR Services
- Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify; EMEA.
- Start date: As soon as possible
Remote Compensation Philosophy
Remote’s Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $33,300 to $74,850 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
Application process
- Interview with recruiter
- Interview with Director, Global HCM & GP Customer Onboarding
- Interview with Director, Global Payroll Services
- Bar Raiser Interview
- Prior employment verification check
#LI-DNP
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote’s AI guidelines check see here.
Please note we accept applications on an ongoing basis.
