Job description
Join AlGooru as our next Head of Tutor Community! 🌟
Who Are We
📚 AlGooru is the leading private tutoring platform in Saudi. We’re the first licensed by the National E-Learning Center (NELC), and we’re renowned for providing tech-enabled tailored educational support to students from all ages and levels (K-12, university, and professionals).
🪙 We’ve been backed by various local, regional, and international investors including Constructor Capital, Plug & Play Ventures, Techstars, KAUST, Hub71, family offices, and others.
💡 A Fun Fact about AlGooru is that its name derives from “Guru,” a Sanskrit word meaning a mentor, guide, expert, or master.
Your Role
At AlGooru, we’re not just building a platform; we’re building a future where personalized learning is accessible to everyone. As our Head of Tutor Community, you’ll be at the heart of the TC tribe, driving impact by:
- Own and optimize the end-to-end tutor lifecycle from recruitment and onboarding to engagement, retention, and performance tracking.
- Ensure platform excellence by maintaining a high-quality, well-represented, and data-driven tutor supply aligned with AlGooru’s operational goals.
- Drive cross-functional collaboration with product, marketing, and design teams to enhance tutor experience, platform content, and operational efficiency.
A Day In Your Life:
Tutor Recruitment, Screening, and Onboarding
- Own and continuously improve AlGooru’s tutor application flow and vetting criteria.
- Screen tutor applications, follow up on documentation, and support applicants throughout the onboarding process.
- Design and maintain a Tutor Application Roadmap aligned with company goals, in coordination with the Product team.
- Manage recruitment metrics and ensure the platform maintains a high-quality tutor supply.
- Lead the end-to-end onboarding process, including the creation of guides, training material, and documentation.
Tutor Engagement, Care, and Retention
- Own tutor communications: manage all content sent to tutors and ensure consistency, clarity, and alignment with AlGooru’s tone.
- Respond to tutor queries and provide guidance throughout their journey.
- Plan and execute tutor community engagement events (webinars, challenges, feedback sessions).
- Collaborate with the Design and Marketing teams to produce engaging, educational content.
- Launch recognition and incentive programs to drive motivation and performance.
- Cultivate partnerships with external organizations to enhance tutor satisfaction.
- Own and monitor Tutor Happiness and Retention KPIs.
Tutor Profiles and Representation
- Create and manage tutor profiles/cards featured on the platform, ensuring quality and accuracy.
- Collect multimedia and supporting materials to boost tutor visibility and conversion.
Technical Operations & Data Analysis
- Lead optimization of operational workflows for basic and preferred tutors.
- Monitor and analyze key metrics like tutor activity, tutor saturation, and supply-demand alignment.
- Leverage data visualization tools to present insights and guide decision-making.
- Identify trends and process gaps through statistical analysis, communicating findings to product teams for technical enhancements.
Cross-Functional Collaboration
- Conduct tutor focus groups, interviews, and usability testing to support product development.
- Collaborate with marketing for tutor-led social media initiatives.
- Ensure alignment between tutor operations and platform feature rollouts.
You’re the Head of Tutor Community we’re looking for if you have:
- 5+ years experience in community management, operations, or data-driven education roles
- Proven ability to lead community initiatives and foster engagement in digital platforms
- Proficiency in statistical analysis and tools such as Excel; data visualization experience (e.g., Tableau, Power BI) is a plus
- Experience managing or building data pipelines is an asset
- Excellent organizational, analytical, and problem-solving skills
- Passion for education, mentorship, and community development
- Background in education or edtech is a plus
Traits We Love
- Results-Driven
- Proactive & Takes Initiative
- Balances Speed & Quality
- End-User Obsessed
- Strong Communictor
- Independent & Team Player
- Eager to Learn
The Hiring Journey
- Screening & Intro Call (5-10 mins)
- Chemistry meeting (15-30 minutes)
- Technical interview 1 (30-60 minutes)
- Technical interview 2 (30-60 minutes)
- Vision Fit Interview (30-60 minutes)
- Offer extended to successful applicants
Why AlGooru?
At AlGooru, you’ll have an exceptional opportunity to push the boundaries of education. You’ll be challenged but never alone, joining a diverse team of innovators committed to redefining learning.
Here’s what we offer:
🚀 Impact: Help transform education in Saudi Arabia and beyond.
📈 Growth: Join a rapidly scaling startup with career development opportunities.
🕒 Flexibility: Work from anywhere + unlimited PTO.
💰 Rewards: Competitive salary, ESOP shares & quarterly bonuses.
🎉 Culture: Vibrant team, monthly Pizza Fridays & a supportive environment.
🎁 Perks: Free hardware/software, learning budget, AlGooru Library & more!
We foster a culture of care, one that promotes loyalty, commitment, and a true sense of belonging. Be valued. Be part of it.
