Summary
Metasys Technologies is hiring multiple IT Help-desk Technicians for a contract role with a duration of 1+ month in Atlanta, GA. The selected candidates will process Level 1 help desk tickets, read and analyze ticket information, contact clients for additional information, troubleshoot, and make decisions based on the ticket data.
Requirements
Spend their time at a workstation processing Level 1 help desk tickets
Responsibilities
- Process Level 1 help desk tickets
- Read and analyze ticket information
- Contact clients for additional information
- Troubleshoot and make decisions based on the ticket data
