Summary
WebFX is seeking a Junior User Experience (UX) Coordinator to join their team of #BestCoworkers. This entry-level position requires a Bachelor's Degree, GPA above 3.4, and related skills such as customer service experience, Excel/Google Docs skills, presentation skills, and strong communication skills. The role involves interacting with clients, developing project specifications, managing schedules, performing quality testing, and communicating with clients. Benefits include on-the-job training, opportunities for career growth, flexible schedule, pet-friendly office, profit sharing, and generous paid time off.
Requirements
- A Bachelor’s Degree
- GPA above 3.4
Responsibilities
- Interact with clients as a direct point of contact, asking key questions to understand their needs, educating them through clear communication, and making suggestions on industry best-practices
- Work to maintain our world-class client retention rate by delivering a high level of client satisfaction
- Develop and outline projects specifications for website builds (utilizing UX best practices)
- Organize, manage, and communicate project schedules to internal team members
- Perform quality testing for website builds and launches, evaluating performance, functionality, UX, etc
- Complete deliverables in a timely and efficient manner while maintaining project timelines and keeping projects within scope
Preferred Qualifications
- Part-time/summer job/internship experience is a must
- Customer service experience in any industry
- Advertising/marketing agency experience
- Experience in computer science/HTML/CSS or UX (User Experience)
- Project management experience
Benefits
- On-the-job training from the experts
- Opportunities for ongoing personal learning and development
- Flexible Schedule (start your day between 8 and 10 am)
- Potential promotional path for Jr. User Experience (UX) Project Manager
- Compensation: $44,000 -$46,500 (potentially higher based on work experience)
