Key Account Manager

Job description

THE COMPANY:

Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

Must live close to major airport in the Western US - California, Colorado, Oregon, Arizona, Texas

ROLE AND RESPONSIBILITIES:

You will work directly for the Senior Director of Strategic Accounts-West as well as collaborating with cross-functional teams. This is an exciting opportunity to develop and implement business strategies that align with retail chains located in the Midwest and Western portion of the US.  In this role you’ll be successful by utilizing several different skill sets, including the ability to manage chain customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution in the

marketplace. You will be working to develop and execute agreements and contracts, with lots of

autonomy and support to really thrive.

ROLE AND RESPONSIBILITIES:

• Directly manage the day to day retail relationship, promotional sell in, special projects, contract negotiation and distribution channel relationship in key account workload.
• Work across internal departments to resolve any and all customer issues.
• Collaborate with the Trade Marketing and Category Leadership team to develop custom

Chain Retail Programming to drive rate of sale and incremental product placement within

these retail chains.

• Develop and deliver successful retail programming partnerships that maximize ROI sales

budget management in mind.

• Effectively communicate with internal departments & retail customers to develop &

execute sales strategies.

• Work with internal departments to renew Retail Partner contracts.
• Routine management of sales execution and compliance of agreements/contracts with

retail chain accounts.

• Previous experience working remotely and ability to travel 60%+.

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Bachelor’s Degree in Business or related field.
• Key Account Sales experience, preferably in the consumer products industry.
• Proven sales leadership ability with advanced business development skills.
• Excellent verbal/written communication skills (French and English). In addition to Region VP and Directors, communication to internal and external sales teams is critical to success in this role.
• Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position.
• Advanced skills in Microsoft Office (Word, Excel, PowerPoint).
• Highly self-motivated, results oriented, and ability to drive category leadership sales execution.
• Strong internal and external customer orientation with the ability to succeed in a team environment.
• Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry.
• Proven track record of successful management in c-store channel with multi state operating retailers.

EDUCATION:

• Advanced Degree in Business or related field.
• Industry experience in Tobacco or Vaping categories.
• Sales and/or Trade Marketing Management experience.
• Understanding the JUUL customer and vapor industry.

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

SALARY RANGES:

Salary varies by role, level and location, and is dependent on the cost of labor in a given

geographic region among other factors. These ranges may be modified at any time.

SALARY RANGE:

$94,000—$111,000 USD