Job description
At SMA America, we believe in Energy that Changes. Since 1981, SMA has been developing innovative solar technology with a purpose – making the installation, operation, and maintenance of photovoltaic power plants simpler, more reliable, safer and more cost effective. In the meantime, we’ve also been collecting awards as a great place to work, providing growth opportunities to our employees, and challenging conventional thought.
The Medium Voltage Service Specialist is responsible for coordinating services of medium voltage transformers and components in the field in conjunction with SMA Inverters and SMA Medium Voltage Power Platform solutions. Duties include training, commissioning, troubleshooting, repairing, and analyzing medium voltage transformers and associated equipment. Serve as liaison between SMA and medium voltage transformer vendors and customers to facilitate medium voltage transformers services.
Primary duties / responsibilities
Safely commissions, troubleshoots, repairs, and analyzes medium voltage transformers and components in the field, via email, telephone and site visits.
Develops a detailed knowledge of medium voltage transformers including, theory, operations testing and repair.
Serves as medium voltage transformer subject matter expert and provides training to SMA Field Service Engineers.
Develops a basic knowledge of field transformer testing including, voltage testing, DGA analysis, power factor (PFVH), and TTR & VLF measurements.
Maintains a detailed working knowledge of the National Electric Code (NEC), NFPA70E & National Electrical Safety Code (NESC).
Regularly works with high voltage DC electricity, three phase power
Maintains a high level of customer satisfaction while striving to lower the costs of field service.
Other duties as may be required or assigned.
Required training (type / duration / field / additional training)
A bachelor’s degree in a technical field is desired
Required relevant professional experience (type / duration)
At least 5 years of field experience working on medium voltage systems and/or components as an electrician, journeyman, or engineer is required.
Experience in Medium Voltage (MV) and on MV Transformers is required
Prior experience in the solar energy industry is strongly preferred.
Other specialized skills
Knowledge of solar and/or alternative energy markets is preferred.
Knowledge of National Electric Code is preferred.
Excellent verbal and written communication skills at all levels within the SMA organization, its customers, integrators and suppliers are required.
Proficiency in the English language, both written and verbal, is required. German and/or Spanish language skills are a plus.
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) is strongly preferred.
Expert ability to analyze and solve problems effectively.
Expert ability to train others effectively in the field and in a training room environment.
This position requires significant domestic travel and occasional international travel.
Additional Information:
- Compensation: $38-$40 per hour
- Comprehensive benefits including health/dental/vision with $0 premium options, 401k with match, advanced training and education opportunities, etc.
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one’s race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran’s status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants’ personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA’s staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes].
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.
If you have any question regarding our privacy policy, please contact us at [email protected]
