Job description
M&S Consulting was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.
We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.
We are seeking a highly skilled Certinia OIM/SCM Solutions Architect with strong business analysis expertise to lead discovery sessions, define user stories, and establish acceptance criteria for our client. This role requires deep experience in Order & Inventory Management (OIM)/Supply Chain Management (SCM), with a focus on business process understanding rather than solution design documentation.
Key Responsibilities:
- Lead discovery sessions with stakeholders to gather and document business requirements for OIM/SCM
- Develop a comprehensive list of user stories and corresponding acceptance criteria based on client needs.
- Work closely with business and technical teams to bridge the gap between functional requirements and system capabilities.
- Ensure alignment between user stories and business objectives to facilitate a smooth OIM/SCM implementation process.
- Lead project teams, providing guidance and oversight to ensure successful execution of deliverables.
- Serve as one of the primary points of contact for clients, fostering strong relationships and ensuring clear communication throughout the project lifecycle.
- During the build phase, provide functional oversight and support until User Acceptance Testing (UAT) begins.
- Collaborate with developers, testers, and project managers to ensure business needs for OIM/SCM are met effectively.
- Provide guidance on best practices for Certinia OIM/SCM implementations.
- Communicate project progress and risks to stakeholders, ensuring timely resolution of issues.
Required Qualifications:
- Senior-level experience as a Functional Architect or Business Analyst in Certinia OIM/Supply Chain Management (SCM).
- Proven expertise in writing user stories and acceptance criteria.
- Strong facilitation skills for leading discovery sessions and engaging stakeholders.
- Ability to translate complex OIM/SCM business needs into structured requirements.
- Understanding of agile methodologies and experience working in agile project environments.
- Excellent communication and stakeholder management skills.
- Experience in supporting end-to-end project delivery, from discovery to UAT.
Preferred Qualifications:
- Hands-on experience with Certinia (FinancialForce) Order & Inventory Management (OIM)/Supply Chain Management (SCM) solutions.
- Familiarity with Salesforce ecosystem and integrations.
- Experience in leading enterprise-scale ERP, OIM/SCM implementations. Additional PSA (Professional Services Automation) experience is a plus.
If you are a strategic thinker with deep OIM/SCM expertise and a passion for driving business value through structured requirements gathering, we invite you to apply for this key role in our project team.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
