Job description
Payments Migration Specialist
We are seeking a highly motivated Payments Migration Specialist (Contract) to lead customers’ transition from independent sales organizations (ISOs) and third-party gateways to our integrated payments solution on a vertical SaaS platform. The ideal candidate will have deep expertise in payment processing, ISOs, and merchant account management, as well as experience with SaaS platforms and the technical requirements of migrating payment systems.
Key Responsibilities:
- Lead Payment Migrations: Execute the migration of customers from legacy ISOs and third-party gateways to the integrated payments product on our vertical SaaS platform.
- Customer Consultation: Collaborate with clients to understand their existing payment processes and create tailored migration plans that minimize downtime and ensure a seamless transition.
- Stakeholder Management: Maintain clear communication with internal stakeholders such as product, engineering, and customer success teams to ensure alignment on project goals and timelines.
- Client Relationship Management: Act as the main point of contact during the migration process, maintaining strong relationships to ensure customer satisfaction and future sales opportunities.
- Merchant Statement Analysis: Upon request, review merchant statements and generate proposals keeping effective costs the same post-migration while ensuring Storable margin.
Qualifications:
- Sales & Payments Expertise: 3+ years of experience in a sales or customer success role within the payments or SaaS industry, with direct experience in managing migrations from ISOs or third-party gateways to integrated payment systems.
- ISO and Gateway Knowledge: In-depth knowledge of ISOs, payment gateways, and merchant account services, with the ability to clearly explain the benefits of switching to an integrated SaaS platform.
- Customer-Focused Communication: Strong interpersonal and communication skills, with the ability to build rapport, explain technical concepts, and manage customer expectations.
- Technical Understanding: Familiarity with API-based payment integrations and basic understanding of the technical aspects of payment processing.
- Contractor Mentality: Ability to work independently, manage time effectively, and deliver results on a project basis.
- Knowledge of Compliance Standards: Familiarity with PCI-DSS compliance, security standards, and industry regulations related to payment processing.
Preferred Skills:
- Experience working with vertical SaaS solutions, especially in industries such as healthcare, real estate, or legal services.
- Familiarity with modern payment gateways and processors, including Stripe, PayPal, and Adyen.
- Experience with API-based integration, data migration tools, and CRM platforms.
Education:
- Bachelor’s degree or relevant work experience preferred.
Contract Details:
- This is a contract position with a flexible duration, based on migration project timelines and customer needs.
- Remote role with occasional in-person meetings or travel, as required.
- Compensation will be project-based, with potential for performance incentives.
All applicants must be currently authorized to work in the United States on a full-time basis.
Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY.
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Benefits and Perks:
- Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance.
- 401(k) match after 60 days, 100% vested after 1 year.
- Employer contribution to your HSA, plus an HRA to help offset your deductible.
- Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy.
- Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things.
- 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events.
- 8 hours of Rest, Relax, Recharge time to care for your mental health.
- Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops
- Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively.
- ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment.
- Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed.
- $50 monthly home data stipend, plus a home office sign-on bonus of $250.
- Fertility care support options to help in your journey towards parenthood.
- Access to financial experts to help you make informed decisions and achieve your financial goals.
- Direct Student Loan Payment Program, some qualifications and eligibility rules apply.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities, please consider the following:
- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at [email protected] for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company’s name for any dubious purpose, please immediately report the incident to [email protected]
