Payroll Subject Matter Expert

Job description

We are seeking an experienced and detail-oriented Payroll SME (Manager/Assistant Manager) to lead and support payroll delivery in the United Kingdom. In this role, you will act as an advisor and contact for our clients, ensuring timely, compliant, and high-quality payroll services.

You will manage UK payroll for our clients, act as a key advisor to clients, and ensure timely, accurate and compliant payroll services. From onboarding to ongoing support, you’ll be the go-to expert for UK payroll matters, providing guidance internally and externally, on local legislation and best practices.

Roles & Responsibilities:

Payroll Management and Compliance

• Oversee UK payroll processing, ensuring accuracy and compliance with all statutory requirements, including HMRC, pension auto-enrolment, and reporting.
• Maintain up-to-date knowledge of UK payroll legislation, tax codes and industry developments.
• Support payroll system configuration and integration as needed.

Client Onboarding and Advisory

• Lead UK payroll setup and onboarding for new clients, including configuration, testing (eg. Parallel runs) and go-live.
• Serve as the primary contact for client payroll matters, advising on compliance, process improvements, and best practices
• Respond to payroll-related queries from clients and employees in a timely manner.

SME and Team Support

• Act as the escalation point for complex UK payroll issues
• Collaborate with internal teams across regions to ensure consistent and seamless service.
• Mentor junior team members and contribute to internal training initiatives.
• Support resource planning and capacity management in the UK.

Continuous Improvement and Transformation

• Monitor legislative changes and ensure updates are reflected in payroll processes and systems.

• Support and drive initiatives to improve automation, efficiency and accuracy.

• Participate in regional or global payroll transformation projects as needed.

• At least 10 years of experience in UK payroll, preferably in a bureau or multi-client environment.

• Experience in client-facing roles, with strong implementation and onboarding capabilities.

• Excellent knowledge of UK payroll legislation: tax codes, RTI reporting, P11Ds, and pension requirements.

• Proficiency in using UK payroll systems (experience of Sage payroll is a benefit, although full training will be given). Experience configuring software for new and transitioning payrolls is also essential.

• Strong Excel skills and comfort working with payroll data and calculations.

• Client-centric with outstanding communication and relationship-building skills.

• An ability to explain complex payroll concepts in a simple, accessible way.

• Highly organised with strong attention to detail and accuracy.

• Capable of working independently and managing competing priorities in a fast-paced environment.

• Fluent in English (written and verbal); additional languages are a plus.

ABOUT US

GoGlobal is the leading professional services company to guide, establish and manage global operations with compliance and confidence. We bring the human touch to entering new markets and consolidating vendors through a single point of management. With a presence in over 140 countries on six continents and growing, we make running a global business easy.

Business & Corporate Services provided:

• Entity Solutions: Entity establishment, Corporate secretarial & directorship services, Domicile services, Dormancy/Liquidation
• HR Solutions: Global recruitment, Employer of Record (EOR), Agent of Record (AOR), Global benefits, Global payroll, International HR Consulting
• Finance Solutions: Accounting & Tax

For more information, please visit GoGlobal.com

OVERVIEW

We Measure Success by Results, Not Hours Worked

No timesheets.

At GoGlobal, we give you the autonomy to make decisions that create real impact. We prioritize results over hours worked, focusing on quality of outcomes rather than tracking time.

As a privately owned company, we are free from the pressures of venture capital or private equity investors demanding exponential growth in unreasonable time frames.

Sometimes, things just take time to do well. In our business, delivering great results is a process - and we’re committed to doing it right.

We are not for sale. We believe that financial success is a natural outcome of our work, not the primary goal. Unlike many investors who view money as a goal, our focus is on long-term growth and sustainable success.

We are a global team, built for those who want to go further. Here’s what your career at GoGlobal looks like:

• A company small enough for your voice to be heard meaningfully, yet large enough to make a global impact
• Collaborating with a diverse, global and supportive team
• Built for the long-haul - no VC or PE pressure, just a focus on sustainable growth

WHY WE ARE DIFFERENT

We Make Growing Your Career Possible

• We operate with the benefits of a partnership without the complexities of a partnership. Our hybrid partnership-corporate model offers all employees the opportunity to become a partner, while maintaining a streamlined corporate structure so that decisions are made quickly.
• We do not offer equity plans. As we are not for sale and are not chasing an exit, “stock options” hold little value in our business model. Instead, we provide opportunities for outstanding employees to make partner and share in the profits. We believe it’s better to build lasting value than to chase a one-time payout.
• We prioritize organic and sustainable growth. Expanding operations quickly by way of mergers and acquisitions might seem appealing, but the reality is integrating diverse cultures can be challenging. We’re proud of our own culture and prefer to grow it our way.
• We’re global. We offer career opportunities across the world-whether it’s new job roles or international locations.
• English is our official language, but for many, it’s our second language. We embrace this and find it rewarding communicating with colleagues from all over the world.
• We are not a family. We operate more like a high-performing sports team where each individual’s contribution is crucial to our collective success.
• We keep things simple and collaborative. Our structure makes it easy for teams to work together across borders so we can serve our clients with global needs more effectively. Unlike big, siloed companies, we work seamlessly to handle international deals without the headaches of territorial ownership.
• We believe in transparency and trust. Every month, we share our financials with the team so everyone knows where we stand and what’s coming next. It’s all about open communication, building trust and empowering every individual to be part of our journey. We don’t tell you what to think - we provide the information you need to make your own informed decisions.
• We believe flexibility drives success. Our company is built on trust, and that’s why we embrace fully remote work, and hybrid options in some countries. Forget rigid office routines - it’s old school! This flexibility fuels productivity, strengthens our workforce, and ensures we remain agile in a fast-changing world.

Ready to take the next step in your career with us? Apply now!

**Kindly review the provided privacy notice ( LINK ) to gain a comprehensive understanding of our policies and practices governing the treatment of your Personal Data.