Job description
About us:
Foodsmart is the leading telenutrition and foodcare solution, backed by a robust network of Registered Dietitians. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver long-term health outcomes. Through our highly personalized, digital platform, we guide our 2.2 million members—including those in employer-sponsored health plans, regional and national Medicaid managed care organizations, Medicare Advantage plans, and commercial insurers—on a tailored journey to eating well while saving time and money.
Foodsmart seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing tangible access to nutritious food.In 2024, Foodsmart secured a $200 million investment from TPG’s Rise Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment will help us expand our reach, particularly to low-income workers who are disproportionately affected by diet-related diseases.
At Foodsmart, our mission is to make nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment:
Measured: We make data-driven, truth-seeking decisions.
Impactful: We are fueled by achieving our mission and vision.
Collaborative: We help each other be better and create a positive environment.
Hungry: We maintain a healthy growth mindset, seeking to overcome challenges with courage.
Joyful: We take joy in each other, our work, and the privilege of doing this work.
Whether you’re a dietitian, a commercial leader, or a technologist, working at Foodsmart means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people access and enjoy healthy food.
Learn more at www.foodsmart.com
Job Overview
We are seeking a dynamic and experienced Registered Dietitian Manager to lead our team of full-time dietitians at Foodsmart. Our Foodsmart RDs leverage Foodsmart’s digital platform to provide a broad range of nutrition and health-related consultations, ultimately helping our members stretch their food dollar, eat healthier, and reduce the risk of chronic disease.
As a member of our full-time provider team, you’ll directly change the lives of the members we serve alongside our providers; and as a manager, you’ll have the opportunity to 10x that impact by coaching and supporting the professional development and clinical performance of a team of providers.
The ideal candidate will possess strong leadership skills, a passion for coaching and professional development, and a commitment to enhancing member outcomes. This role involves a blend of performance management aligned with company goals, team management, clinical oversight, and data-driven decision-making to ensure our team meets and exceeds business goals and performance metrics.
About the role
As an essential member of our clinical team, you’ll play a crucial role in supporting our full-time dietitians. Your primary responsibility will be to manage the development and performance of a pod of full-time dietitians. In addition, you will partner with the clinical leadership team to understand upcoming process and quality improvement initiatives and will lead your team through change via clear communication, empathy, and easy-to-understand metrics. We’re seeking an individual who has exceptional communication skills and understands how to cultivate an environment of high performance and strong clinical outcomes that are aligned with business goals and improving member outcomes.
You will
- Provide day-to-day support and oversight of registered dietitians to drive employee engagement and satisfaction, quality of care delivery, and member outcomes
- Manage the development and performance of a team of full-time dietitians
- Build a clinical culture that engages and retains high quality, high performing clinicians
- Leverage data and insights to drive decisions related to hiring and performance metrics
- Identify opportunities to improve care delivery and coaching quality via training, education, technology, etc.
- Assess individual provider performance and identify strategies and behaviors that can be scaled across the team to drive clinical outcomes
- Provide MNT to Foodsmart members in order to stay up-to-date with best practices and to keep a pulse point on clinical workflows (~10%)
You Are
- Experienced at managing a team of high-performing clinicians and are excited to empower a team of providers to perform at their best
- A strong communicator who balances transparency with empathy and helps clinicians understand what success in their role looks like
- Driven by Foodsmart’s mission: you get satisfaction from helping Medicaid populations that are regularly underserved
- Data-driven; you use data and performance dashboards to guide your management strategy, conversations, and decision making
- A self-starter with an independent approach; if you see a problem or opportunity for improvement, you’ll create and own a quality improvement initiative
- Resourceful, creative and solution-oriented when it comes to solving problems and addressing challenges
- A manager with a high standard for performance; you clearly define expectations and hold teams accountable for delivering strong clinical ROI
You Have
- 2+ years of people management experience, ideally managing clinicians (15+ Team Size Preferred)
- Ability to Coach Clinicians for Member Engagement and Retention
- Experience with Metrics Tied to Revenue and Member Outcomes
- A track record of leading teams and holding teams accountable to successfully meet and exceed KPIs
- Experience in a digital health or health tech organization
- Active credentialing as a Registered Dietitian by the Commission on Dietetic Registration (CDR) and Licensed Dietitian
- Outstanding verbal and written communication skills
- Strong organizational skills with attentiveness to detail
Role: RD Manager
Level: 2-5+ years management experience
Location: Remote
Base Salary Range: $65,000 base salary + potential total comp up to $85,000
About our benefits and perks:
Remote-First Company
10 days PTO
11 Company holidays
Healthcare Coverage (Medical, Dental, Vision)
401k and Bonus potential
Flexible hours
Gym reimbursement
Foodsmart is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
