Job description
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.
Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.
Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebratingour wins – big and small.
Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!
As Solutions Delivery within Anaplan’s Revenue Performance Management (RPM) Center of Excellence, you will play a pivotal role in ensuring our RPM Applications delivery is consistent, scalable, and aligns with Anaplan’s standards of quality. You will specifically focus on ensuring our customers business process needs are realized through the effective implementation of the RPM applications. This role combines deep RPM Planning expertise, familiarity with the implementation of planning tools (whether that is Anaplan or other solutions) platform, and deep knowledge of our RPM Applications to enable and assist professional services colleagues both within Anaplan and our partner ecosystem in their effective implementation.
Key activities to drive success and scaling include shaping the implementation approach for RPM Applications, leading the delivery of all applicable documentation and content, enabling internal and external teams, being on-call for business process expertise. As a Delivery Advisor you will provide product guidance, validate and approve implementation plans, observe and monitor implementations, and ensure features feedback is incorporated into future versions and new RPM Applications.
This role combines excellent collaboration skills, deep understanding of RPM Planning use cases, Applications expertise, Professional Services experience, and an innovative mindset combined with strong attention to detail and deadlines.
Key Responsibilities
Partner with Anaplan’s Product Management, Professional Services, and GTM Enablement Teams to ensure seamless integration of RPM Applications into Anaplan’s GTM and delivery motion by:
Serving as the subject matter the Applications, guiding effective implementation strategies.
Developing and overseeing functional enablement programs, including training, guides, comprehensive documentation for internal and partner use. Drive ecosystem enablement by developing scalable knowledge-sharing initiatives.
Uphold and enhance implementation standards to maintain Anaplan’s brand integrity.
Empower partners through training, advisory and supporting services, scaling Anaplan’s service delivery capacity and driving implementation success, ensuring high levels of customer satisfaction.
Support key and late-stage sales opportunities as a process expert, guiding customers on best practices for implementing RPM Application. Deliver actionable feedback from the field to the Product Team to improve our applications.
Act as a trusted advisor to customers and partners, including presenting Anaplan’s RPM Applications vision, and demonstrate the solutions at key internal and external events.
Key Metrics
- Drive the enablement of Professional Services and Partner Teams to increase and maintain their understanding of the applications, their functionality and implementation implications.
- Ensure the successful implementation of the applications, by providing guidance and advice to the implementation teams.
Qualifications
- Deep expertise in RPM planning processes, and experience in implementing systems to support these processes. Broad experience across all aspects of end-to-end Go-to-Market planning is necessary (Segementation and Scoring, T&Q, Capacity planning, Incentive Compensation, etc).
- Excellent communication, facilitation, and knowledge-sharing skills, with a demonstrated ability in presenting compelling content, performing product demonstrations, leading workshops, and developing enablement programs.
- Strong understanding of Anaplan’s platform and its application to solve complex business challenges. This role does not call for deep Anaplan technical/architecture skills.
- Understanding of product management, GTM operations and enablement.
- A results-driven mindset, able to collaborate across teams, with a focus o contributing deliverables of the highest possible quality and impact.
#LI-REMOTE
Base Salary Range:
$177,000—$255,000 USD
Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)
We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.
Fraud Recruitment Disclaimer
It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.
Anaplan does not:
- Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.
- Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.
All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to [email protected] before taking any further action in relation to the correspondence.
