Sales Development Representative-Public Safety

at Mark43

Job description

Mark43 is approved to hire in Canada, the UK, and 45 U.S. states, including Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.

We’re looking for a high-energy, motivated Sales Development Representative (SDR) to join our growing Sales team. In this high-activity role, you’ll fuel Mark43’s growth by connecting with public safety agencies, qualifying leads, and driving interest in our mission-critical technology. This is a great opportunity for someone who thrives on fast sales cycles, meaningful conversations, and goal-oriented execution.

What You’ll Do

If you were part of our team last week, you might have:

  • Executed high-volume outbound outreach via phone, email, and social channels to connect with new public safety agencies
  • Partnered with Account Executives to align on territory strategy, messaging, and lead qualification priorities
  • Maintained accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform
  • Worked with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches
  • Proactively researched and prospected into new agencies to drive awareness and generate pipeline within assigned territories
  • Developed a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations

What  You’ll Need

We’re looking for someone with 1–3 years of Sales Development or inside sales experience, ideally in a SaaS or high-volume sales environment. This experience will help you quickly contribute to a high-performing team and adapt to our sales processes.

You should also bring:

  • A track record of achieving activity targets and booking qualified meetings
  • Strong verbal and written communication skills, including cold-calling confidence
  • Experience with Salesforce and modern sales engagement tools (e.g., Outreach, Salesloft)
  • Excellent organizational skills and the ability to manage multiple workstreams
  • A self-starter mindset with a strong sense of ownership and accountability
  • Interest in public sector or mission-driven technology (preferred but not required)
  • Bachelor’s degree preferred

Preferred Software Experience (a bonus, but not required):

  • Salesforce or other CRM platforms for lead management and pipeline tracking
  • Sales engagement tools for sequencing and outreach
  • LinkedIn and other prospecting platforms for research and sourcing
  • Chat or real-time engagement tools for responding to inbound leads
  • Collaboration tools for team communication and coordination

Where You’ll Work

This is a remote role. While we welcome candidates from across the continental U.S., we have a strong preference for those based in Central or Pacific time zones to align with team collaboration and territory coverage.

Why Mark43

  • Accelerate your career in sales while contributing to technology that supports first responders
  • Join a collaborative team that works cross-functionally with Marketing, Customer Success, and Product
  • Gain exposure to public sector sales strategies and enterprise software
  • Receive mentorship and support from experienced sales leaders
  • Be part of a mission-driven organization making a real impact in communities

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43’s security measures all employees must: Engage in appropriate use of the company’s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email [email protected] requesting the accommodation.

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