Job description
About Symplicity Corporation
Join a dynamic, innovative SaaS company that’s transforming how organizations connect talent with opportunity! At Symplicity, we’re passionate about building solutions that make a real difference in people’s careers and lives. We’re looking for a driven professional to join our high-performing finance team and help us continue our growth trajectory.
Position Overview
We’re seeking a detail-oriented and proactive Senior Analyst, AR & Collections to join our finance team. This role offers an exciting opportunity to work with cutting-edge financial systems while contributing to the success of a growing SaaS company. You’ll play a crucial role in optimizing our revenue cycle and ensuring healthy cash flow operations.
Key Responsibilities
Accounts Receivable & Collections
Manage and monitor accounts receivable aging reports and collection activities
Research and apply customer payments accurately in NetSuite
Leverage capabilities of the Maxio platform to automate collections activities.
Contact customers via phone and email to collect overdue accounts
Research and resolve customer payment discrepancies and disputes
Maintain accurate records of collection activities and customer communications
Prepare and submit accounts to support legal in collections efforts when necessary
Customer Billing Support
Support client billing processes and invoice generation in NetSuite
Review and process billing adjustments, credits, and refunds
Respond to customer billing inquiries and resolve billing disputes
Coordinate with Customer Success and Sales teams on billing-related matters
General Ledger & Accounting Support
Assist with monthly journal entries and account reconciliations
Prepare and post accrual entries for various accounts
Support month-end and year-end closing processes
Maintain supporting documentation for audit purposes
Assist with sales tax compliance and reporting
Additional Responsibilities
Work collaboratively with cross-functional teams to resolve customer issues
Participate in process improvement initiatives to enhance efficiency
Maintain compliance with company policies and accounting standards
Provide backup support for other finance team members as needed
Required Qualifications
Bachelor’s degree in Accounting, Finance, or related field preferred
4-7 years of experience in accounting, finance, or collections in a fast-paced environment
Strong understanding of accounts receivable processes and collection techniques
Proficiency with accounting software and ERP systems
Solid Excel skills and experience with financial reporting
Excellent written and verbal communication skills
Strong analytical and problem-solving abilities
Ability to work independently with minimal supervision
Detail-oriented with strong organizational skills
Professional phone manner and customer service orientation
Preferred Qualifications
Experience with NetSuite ERP system
Experience with Maxio (formerly SaaS Optics) or similar SaaS billing platforms
Previous experience in a SaaS or subscription-based business model
Knowledge of revenue recognition principles (ASC 606)
Experience with collection agencies and legal collection processes
Work Environment & Schedule
Remote or hybrid work arrangement available
Must be available during North American business hours
Regular attendance at department meetings is mandatory
Ability to respond promptly to time-sensitive requests
No travel required
Ready to take your career to the next level with a company that values innovation, growth, and excellence? We’d love to hear from you! Apply today and become part of the Symplicity success story.
Equal Employment Opportunity
Symplicity Corporation is an equal opportunity employer committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business need.
