Job description
About KnowBe4
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Remote positions open to the US only.
The Senior Data Analyst will be responsible for managing our master data set, developing reports, and troubleshooting data issues. In addition, the individual in this position will work closely with the VP of FP&A and Director of Analytics to implement advanced analytical models and other data-driven solutions.
Responsibilities:
- Interpret source data, analyze results using statistical techniques and provide ongoing reports
- Work to ensure accuracy and integrity of data, as needed
- Maintain, automate, and increase efficiency of data sets
- Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
- Support FP&A analytics mission to generate datasets or create new reports/dashboards and visualizations to communicate results to our stakeholders
- Create and analyze SaaS and Financial performance metrics to identify key drivers for expenses, revenues and business risks
- Participate in short-term and long-term financial planning exercises
- Create financial forecasting model to support financial forecasting and planning processes
- Liaise between finance and non-finance teams to support data collection, cross company initiatives, infrastructure development and process improvements
- Collaborate with Revenue Operations to enhance financial reporting and analytics
- Support initiatives for data integrity and normalization
- Assist in due diligence process for company acquisitions
- Perform ad-hoc financial analysis and reporting to support business operations, as requested
Minimum Qualifications:
- Bachelor’s Degree in Mathematics, Economics, Finance, Computer Science, Information Management or Statistics required
- Master’s Degree in Mathematics, Statistics, or other quantitative discipline preferred
- A minimum of 3 years of proven working experience as a data analyst or business data analyst in a SaaS business
- Experience with statistical computer languages (SQL, Python, R etc.) to manipulate and analyze large datasets
- Advanced Excel skills
- Experience analyzing SaaS business metrics with focus on Annual Recurring Revenue (ARR), customer acquisition metrics, churn rates, and lifetime value
- Detail oriented with the ability to identify anomalies in data
- Experience with BI tools (Looker, PowerBI, Tableau)Experience with databases, query languages, and associated data architecture (DBT, Snowflake, Gitlab)
- Ability to work in a fast-paced environment and adapt to change
- Strong analytical skills and ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Excellent time management and organization skills
The base pay for this position ranges from $80,000 - $95,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.
We will accept applications until 10/3/2025.
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
