Job description
Product Department at Innovaccer
Our product team is a dynamic group of skilled individuals who transform ideas into real-life solutions. They mastermind new product creation, development, and launch, ensuring alignment with the overall business strategy. Additionally, we are leveraging AI across all our solutions, revolutionizing healthcare and shaping the future to make a meaningful impact on the world.
About the Role
We are seeking an experienced Senior Director of Product Management for Revenue Cycle Management (RCM) who brings a strong blend of product leadership and operational expertise in RCM. This role will be pivotal in shaping our RCM product strategy, ensuring alignment with customer needs, market demands, and business objectives.
As a key leader, you will collaborate with cross-functional teams to build innovative solutions that improve financial outcomes for healthcare providers, enhance operational efficiencies, and drive revenue growth.
A Day in the Life
- Define and own the product strategy and roadmap for Innovaccer’s RCM solutions, focusing on solving complex operational challenges for healthcare providers.
- Leverage deep RCM domain knowledge (patient access, billing, coding, claims management, denials, AR management, and payment posting) to design impactful product features.
- Partner closely with engineering, design, data science, and clinical teams to translate business needs into scalable product solutions.
- Work with customers, RCM operations teams, and sales to gather feedback, validate product-market fit, and ensure successful adoption.
- Collaborate with the Go-to-Market team to support product positioning, value propositions, and enablement.
- Analyze industry trends, competitive landscape, and regulatory changes in RCM to continuously evolve the product offering.
- Define key product KPIs and track product performance to measure success and identify areas for improvement.
- Lead customer-facing initiatives, including workshops and executive briefings, to showcase product capabilities and roadmap alignment.
- Work with leadership to support strategic partnerships and alliances relevant to the RCM ecosystem.
What You Need
- 10-15+ years of experience in Product Management, with at least 8+ years in leading RCM products in healthcare technology companies.
- Prior experience in RCM operations, consulting, or working with RCM service providers is highly preferred.
- Strong understanding of the entire RCM lifecycle, including patient access, revenue integrity, claims processing, denials management, and payment reconciliation.
- Proven success in building and scaling enterprise healthcare products.
- Strong collaboration skills with the ability to work across engineering, operations, sales, and executive leadership.
- Exceptional problem-solving, analytical thinking, and strategic planning abilities.
- Excellent communication and presentation skills, with experience engaging C-suite stakeholders.
- Bachelor’s degree required; MBA, MHA, or equivalent is preferred.
We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer
- Generous PTO Benefits: Enjoy PTO benefit accrual of 22 days per year.
- Parental Leave: Experience one of the industry’s best parental leave policies to spend time with your new addition.
- Rewards & Recognition: Unlock your potential and be rewarded generously with both monetary incentives and widespread recognition for your dedication and outstanding performance.
- Insurance Benefits: We offer medical, dental, and vision benefits along with 100% company-sponsored short and long-term disability and basic life insurance. Legal aid and pet insurance options are available at a discounted rate.
Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.
