Job description
About Smartcat
Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can’t solve for scalability, high cost, and slow turnaround.
Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client’s internal reviewers or experts from the Smartcat’s embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.
More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.
As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It’s well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.
WHY YOU SHOULD JOIN OUR TEAM:
You’ll be joining a collaborative, high-performing Finance team that values precision, innovation, and impact. We’re not just processing numbers — we’re building systems that scale with a fast-growing, global business. In this role, you’ll have a direct influence on how we run payroll across multiple countries, working alongside smart, supportive colleagues who are passionate about doing things the right way. You’ll have the autonomy to take ownership of critical payroll processes, solve complex challenges, and drive real change. If you thrive in a fast-paced environment and are excited by the opportunity to improve systems and create clarity out of complexity — you’ll fit right in.
MISSION:
To ensure seamless, accurate, and compliant payroll operations across multiple regions, supporting the company’s global growth. This role aims to improve payroll efficiency, provide excellent employee support, and uphold data integrity across systems like NetSuite.
OUTCOMES:
- Ensure accurate and timely payroll execution across all supported regions, especially the US and UK.
- Maintain 100% compliance with local payroll regulations and internal audit requirements.
- Streamline and document payroll processes and policies to improve operational efficiency.
- Build strong partnerships with internal teams (e.g., People Ops) and external vendors to optimize payroll workflows.
- Accurately reconcile contractor and EOR payments and maintain clean records in NetSuite.
HOW YOU’LL RAMP:
By Day 30
- Gain a full understanding of existing payroll processes, systems (especially NetSuite), and vendor relationships.
- Familiarize yourself with the company’s global payroll calendar, key stakeholders, and compliance requirements.
- Shadow current payroll runs to learn timing, tools, and nuances by region.
- Begin handling basic employee inquiries related to payroll and documentation.
Day 60
- Start independently processing and reviewing payroll for at least one region (likely UK or US).
- Collaborate with external providers to identify and implement minor process improvements.
- Review and reconcile contractor and EOR payments.
- Document at least one payroll process or workflow for internal SOPs.
Day 90
- Manage full-cycle payroll processing across all assigned regions with minimal oversight.
- Lead payroll forecasting and reconciliation efforts with a high degree of accuracy.
- Support the People team in compensation and benefits projects and ensure accurate implementation.
- Own and drive internal audits or reporting requirements related to payroll.
- Recommend 1–2 improvements to current processes or tools based on initial observations.
WHAT YOU’VE ACCOMPLISHED:
- Bachelor’s degree in Accounting, Finance, or a related field.
- 4+ years of experience as a Payroll Administrator, Payroll Specialist, or Payroll Analyst.
- Strong knowledge of payroll regulations and best practices.
- High proficiency in Excel and familiarity with G Suite.
- In-house payroll experience.
- Experience managing payroll software and complex systems.
- Experience with NetSuite ERP will be a plus.
- Experience in vendor management and working with external partners.
- Strong attention to detail, problem-solving, and organizational skills.
- Strong communication and interpersonal skills, with the ability to engage and collaborate effectively across teams.
- An innovative and resourceful mindset, perfect for thriving in a fast-paced, growth-driven environment.
Why joining Smartcat might be your best move so far
- Fully remote team
We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
- Innovating a $100 Billion industry
Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
- High impact role enabling innovation and inclusion in organizations
You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide.
- Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
- Smartcat Culture : Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual’s unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
