Job description
We are looking for a Senior People Partner – Technology & Product to join our Human Resources Department as we scale up and drive digital and financial inclusion globally.
M-KOPA is a fast-scaling, mission-driven fintech using technology to unlock financial and digital access for underserved communities. We’ve already improved the lives of over 23 million people, and we’re just getting started.
We’re looking for a Senior People Partner to support our Product, Engineering, and Tech functions as we build the infrastructure for inclusive, scalable innovation. If you’re passionate about the intersection of technology, people, and impact—this is your moment.
You’ll partner closely with senior tech leaders and cross-functional teams across multiple regions to design and implement people strategies that scale our business. Your work will shape how technical teams grow, evolve, and thrive—from agile org design to data-driven decision-making, from global talent strategies to engineering engagement and retention.
Reporting to our HR & Talent Director, you’ll work in a remote-first, distributed environment with teams across the UK, Europe, Kenya, South Africa, Nigeria, and more—applying deep people expertise to the nuances of high-growth tech at scale.
M-KOPA’s commitment to sustainability, as evidenced by its carbon-negative status and the displacement of over 2 million tonnes of carbon emissions, underscores the company’s dedication to a better future. As part of a forward-thinking organization that not only prioritises financial and social impact but also environmental responsibility. Your leadership in refining HR processes and implementing innovative strategies will be key to driving M-KOPA’s growth and success, making this role both impactful and rewarding.
What You’ll Do
Strategic Partner to Tech Leaders: Be a trusted advisor to Engineering, Product, and Data leaders and people managers—aligning strategies to roadmap execution and team evolution to meet start-up, scale-up & Unicorn talent where they are at.
Scale Talent for Tech Growth: Build and implement cross-cultural programs to attract, develop, and retain top technical talent to drive performance excellence.
Drive Agile & Distributed Team Effectiveness: Scale and optimize performance, engagement, and team dynamics in a fast-paced, asynchronous work environment.
Use People Analytics to Inform Action: Partner with CoEs and clients to analyze data on topics like engagement, DEI, and retention—and turn insights into action.
Support Org Design & Change: Lead initiatives around team transformations, employee relations cases, and workforce planning, remote engagement, and more.
Embed a Culture of Innovation & Inclusion: Reinforce M-KOPA’s values in every touchpoint—from performance and development to feedback loops and rituals.
What You Bring
Senior HR Experience in Tech: You’ve built relationships and partnered closely to add measurable value with technical orgs (Engineering, Product, Data) and remote-first teams, understanding how they operate—from sprints to systems to structure.
Strategic and Operational Range: You’re equally comfortable designing long-term org strategies and rolling up your sleeves to get things done at the team level.
Remote & Global Savvy: You know how to support cross-cultural teams from Africa to Europe & UK, navigating complexity with empathy, adaptability, and clarity.
Client Advisory & Analytics: You adapt to different stakeholder needs (eg leadership org plans, manager trainings, employee performance), leveraging data, influence, and updating process / policy to enhance long-term org effectiveness.
Strong Business Acumen: You can translate between people priorities and business outcomes—advising leaders on trade-offs, risks, and scalable solutions.
Why This Role Rocks
Tech for Good: Work at the intersection of technology and impact—improving lives for millions of people, while solving real engineering and product challenges.
Flexibility: Work from anywhere (ideally in or near the UK – hybrid for Greater London) while collaborating across time zones with top talent globally.
Growth & Autonomy: Shape the people agenda in a high-growth environment with significant ownership, a seat at the table, and the ability to build long-term impact.
Global Impact: Influence the future of work and new market and functional plans for a company driving social, environmental, and economic change at scale.
Why M-KOPA?
At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.
Join us in shaping the future of M-KOPA as we grow together. Explore more at m-kopa.com.
Recognized thrice by the Financial Times as one Africa’s fastest growing companies (2022, 2023 and 2024) and by TIME100 Most influential companies in the world 2023 and 2024 , we’ve served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.
Important Notice
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.
M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.
M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.
