Job description
About Lucidya
Lucidya is a leading SaaS company empowering organizations in the MENA region to deliver exceptional customer experiences through AI-powered customer intelligence. We serve some of the region’s biggest brands, helping them understand their audiences, improve engagement, and make data-driven decisions at scale.
Why We’re Hiring
As Lucidya continues to grow and expand its product suite, we’re looking for a Senior Product Designer to lead strategic design initiatives, drive product quality across squads, and mentor the next generation of design talent. This is a remote role for a bilingual (Arabic and English) professional passionate about designing impactful, user-centered digital experiences.
What You’ll Do
- Lead end-to-end product design initiatives across 1–2 squads.
- Mentor and manage junior and mid-level designers, providing regular feedback and support.
- Maintain and evolve Lucidya’s design system for scalability and consistency.
- Collaborate closely with Product, Engineering, Customer Success, Sales, and Leadership teams.
- Review design work and squad-level KPIs to ensure quality and alignment.
- Conduct usability testing and leverage data to improve product experiences.
- Tackle complex UX problems in a fast-paced, multi-product environment.
What Success Looks Like
- High usability testing success rates and improved design consistency across products.
- Reduced iterations before design approval.
- Strong accessibility compliance across your squad’s work.
- Junior designers under your guidance grow in their craft and confidence.
- Clear impact on delivering key product roadmap items within your first 90–120 days.
What We’re Looking For
- 6+ years of experience in product design, ideally within structured companies or creative agencies.
- Fluent in Arabic and English (written and spoken) – a must-have.
- Proven experience leading or mentoring designers.
- Strong background in front-end implementation and working with large design systems.
- Advanced proficiency in Figma, Jira, and Trello.
- Strong communication, collaboration, and problem-solving skills.
- A hands-on designer who enjoys rolling up their sleeves and delivering polished work.
Nice to Have
- Experience designing for AI or SaaS products.
- Familiarity with accessibility standards and design performance metrics.
- Background working in fast-paced, cross-functional teams.
Why Join Lucidya?
- Work with a mission-driven, collaborative team shaping the future of AI-powered customer experiences in the MENA region.
- Fully remote flexibility with an opportunity to work closely with diverse teams across the business.
- A chance to take on both leadership and hands-on design challenges.
- Grow your career in a product-centric environment that values quality, speed, and impact.
