Summary
The job is for a full-time Store Manager in Training at Insomnia Cookies' Columbia store. The role involves supervising team members, conducting interviews, supporting the Store Ops Manager, ensuring customer service excellence, and more. Benefits include competitive hourly compensation, bonuses, comprehensive benefits, cellphone stipend, paid vacation, job stability, growth opportunities, free cookies, and more.
Requirements
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
Responsibilities
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
- Lead new hourly staff onboarding and initial training
- Conduct initial interviews for potential new hires in the manager’s absence
- Support Store Ops Manager with ordering, inventory control and scheduling
- Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
Benefits
- Market competitive hourly compensation
- Eligibility for end of period store bonus
- Excellent comprehensive benefits 1st day of the month after 60 days of employment
- $25.00 monthly cellphone stipend
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- FREE cookies with every shift!
