Job description
Our client, is part of a travel group which is a collection of award-winning travel brands with the common goal of creating amazing destination celebrations worldwide. They partner with a collection of over 1500 hotels and resorts in over 50 countries around the globe to provide a wide range of unique options, from exclusive wedding offers at luxury properties to the best all-inclusive vacations money can buy.
Their team is growing, and we are looking for a Strategic Account Coordinator who is passionate about growing sales and delivering the best selection of vacation experiences at the very best prices.You will work to ensure our client is maximizing sales potential through its key accounts via the correct implementation of hotel offers, competitive analysis, correctly built internal packages, set and pricing.
Responsibilities
- On a monthly basis reach out to select hotel partners to solicit/negotiate net rate package deals for upcoming planned and ad hoc marketing activities.
- Responsible for dedicated campaign schedule; ensuring preferred partner has campaign scheduled for each quarter.
- Ensure all FIT offers provided by hotel partners are on sale in a timely manner and recorded on internal tracker.
- Ensure partner offers requested for upcoming marketing / promotional activities are received in house and oaded/flowing via connectivity in a timely manner.
- Troubleshoot product issues, at request of Management - e.g. identifying and rectifying issues where resorts and/or room categories are available via Softrip connectivity but not flowing through API to Travel Agencies
- Check hotel inventory via Softrip system to identify resorts with and without sufficient availability to optimize merchandising within marketing activities.
- Build relationships with hotel, DMC, agencies and attend monthly meetings with Management to discuss hotel sale goals and help strategize ways top increase sales YOY.
Job Requirements
- A service-oriented team player with a proactive can do attitude
- 3+ years of relevant travel industry experience, ideally with a vacation tour operator or large agency
- 3+ years of rate negotiation
- Advanced English level
- Excellent verbal/written communication, time management, and organizational skills
- Proficient in MS Excel, online collaboration tools, etc.
- Outgoing personality, skilled at building rapport and developing relationships
- Ability to thrive in a fast-paced, demanding environment and operate under pressure
- Effective conflict resolution and problem-solving skills
- Consistently meet or exceed performance goals and maintain productivity standards
- Ability to prioritize daily responsibilities and demonstrate good time management
- Working hours: Monday to Friday 8am-5.30pm, EST
Benefits
- Professional growth and development opportunities
- Supportive and collaborative work environment
- 100% remote job
- Salary range: USD 10 hourly
THIS IS A REMOTE POSITION OPEN TO CANDIDATES IN LATIN AMERICA. PLEASE PROVIDE YOUR RESUME IN ENGLISH
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