Job description
Company Description
The history of Bosch is the history of car evolution. As a top-class automotive equipment supplier, Bosch Corporation supports market expansion/inroads domestically as well as globally. Bosch will continue to pursue forward-looking technologies such as the new generation of technologies for ecology, economy and safety as well as next-generation energy technologies, to keep cars as a part of the society and of the world. With its innovative technologies, Bosch Corporation has expanded into various fields such as consumer goods and building technologies. To become a key partner for every customer. Bosch will continue to drive for greater expectations.
Bosch, Cross-Domain Computing Solution Division
Job Description
- As a system engineer and customer technical interface, you will be responsible for establishing and maintaining strong technical relationships with key customers in the gateway, Powernet Guardians, keyless system, vehicle integration platform sector.
- You will serve as the primary technical point of contact between the organization and the customer, ensuring that their technical needs are met, and projects are executed successfully.
Your tasks will be:
Analyze customer requirement to provide an important input to development team.
Lead and collaborate with global engineers to deliver high quality, timely deliverables to customer requirements.
Develop and maintain strong technical relationships with key customer accounts, understand the customer’s technical needs, challenges, and goals.
Possess a deep understanding of product development, including hardware and software components.
Provide technical support to customers, including troubleshooting, issue resolution, and guidance on product integration. Coordinate with the organization’s technical teams to address customer concerns effectively.
Work closely with customers to understand their unique requirements and collaborate with product development teams to design and develop customized solutions when necessary.
Prepare and maintain technical documentation, including specifications, user manuals, and technical guides,for customers.
Assist the sales team in technical pre-sales activities, including product demonstrations, technical presentations, and proposal development.
Act as the voice of the customer within the organization by collecting feedback on product performance and suggesting improvements.
世界中のエンジニアを率いて協力し、顧客の要件に合わせて高品質でタイムリーな成果物を提供する
主要な顧客アカウントとの強力な技術的関係を構築および維持し、顧客の技術的ニーズ、課題、目標を理解する
ハードウェアおよびソフトウェア コンポーネントを含む製品開発について深い理解を持っている
問題解決や製品統合に関するガイダンスなどの技術サポートを顧客に提供する。技術チームと連携して、顧客の懸念に効果的に対処する
顧客と緊密に連携し、顧客固有の要件を理解し、必要に応じて製品開発チームと協力してカスタマイズされたソリューションの設計開発をサポートする
顧客向けに仕様書、ユーザーマニュアル、技術ガイドなどの技術文書を作成する
顧客が組織の製品とソリューションを包括的に理解できるように、トレーニング セッションを実施する
製品デモンストレーション、技術プレゼンテーション、提案開発などの技術的なプリセールス活動で営業チームを支援する
製品のパフォーマンスに関するフィードバックを収集し、改善提案をすることで、組織内に顧客の声として責任を果たす
Qualifications
- Degree in Electrical Engineering/Computer science or experienced in the field of related engineering.
- Voluntary, proactive, and systematic approach to work, a sense of responsibility to be a team player and complete the task, and experience leading conflict to unification.
- Experience working with Japanese customers. Experience in system development (technical liaison)
- English proficiency (TOEIC 600 and above), Japanese proficiency (N2 and above)
The following is a plus:
- Experience in developing applications with automotive international standards such as AUTOSAR and UDS
- Experience in Automotive tools such as CANoe and CANape
- Experience in requirement management tools such as Doors
- Experience in customer management
Business trips& Attractiveness:
- Domestic：1-2 days/Bi-week
- Overseas：1-2 times/year (Germany, Vietnam, India, etc)
- Remote work is possible. The ratio can be freely discussed.
- Central role between technical customer management and regional business lead role.
資格
- 電気工学/Computer Scienceの学位,またはそれ相当の経験習得者
- 自主的かつ積極的に業務に取り込める者
- 過去にリーダーシップを発揮できた経験がある者
- 日本の顧客との業務経験。(システム開発（技術渉外）の経験望ましい)
- 英語能力（TOEIC 600以上），日本語能力（N2以上）
出張
- 国内：1〜2日/2週
- 海外：1～2回/年（ドイツ,ベトナム,インド等）
- 在宅勤務可能
Additional Information
- Cross-domain Computing Solution Business Division is motivated to lead revolutionary changes in automotive industry.
- Flexible worktime options, benefits and services, medical services, employee discounts, catering facilities, access to local public transport, room for creativity, urban infrastructures
