Job description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy team protects and advances Stripe’s business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.
What you’ll do
As a member of the User Risk Strategy team, you will partner with cross-functional teams—including Risk, Product, Partnerships, Legal, Sales, and Data Science—to design and execute on strategies and projects to improve Stripe’s risk controls and user experience. Your role will involve providing expert guidance and insightful analyses to both the business and our key customers, enabling Stripe to grow with a strong focus on risk management. You will utilize data and work closely with technical teams to create analytical tools and frameworks that empower our efforts and inform the development of comprehensive solutions. The ideal candidate is passionate about addressing ambiguity, fostering business growth while managing risk, and is skilled at enhancing user experience.
Responsibilities
- Drive risk strategy for company-level strategic initiatives, including partnering with Stripe’s Product, Legal, Operations, Sales, and Partnerships teams to solve risk problems and ensure a positive experience for Stripe’s users
- Conduct research and data analysis to evaluate Stripe’s current risk performance, formulating and prioritizing long-term strategic plans for growth.
- Utilize quantitative analysis to create optimal solutions that effectively balance risk management and user satisfaction.
- Encourage innovation by challenging existing processes and presenting multiple viable solutions along with execution criteria.
- Represent Stripe in key external engagements with critical partners and customers
Who you are
You are analytical, objective and skilled at using metrics to drive decisions, set goals, and evaluate performance. You are highly motivated and ambitious. You are a problem solver with the ability to navigate large organizations to drive results. We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional experience, preferably in Financial Services, Payments or fintech industries
- 5+ years experience in a role with an emphasis on data analysis and/or a strong technical background.
- Proficient in SQL or coding
- Proven analytical approach to decision-making, leveraging metrics to guide objectives and performance assessments.
- Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
- Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
- Experience communicating to all levels of management. Including strong writing skills with experience writing strategy documents, one-page project updates, and proposals
- Strong collaboration and relationship-building skills, with an ability to influence stakeholders across organizations
- A results-driven mindset, capable of leading and motivating teams to achieve ambitious goals.
- Comfort and desire to operate in an ambiguous, innovative and quickly changing environment with shifting priorities (this is a must!)
Preferred qualifications
- Experience in a client-facing role, managing relationships with large, global, and complex organizations.
- Experience in risk management, compliance, or product enablement.
- Experience working in payments and/or tech industries
- Strong understanding of Stripe’s business and products, with a proactive approach to research and self-starting initiatives.
