Job description
At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we’re guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We’re seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it’s Day 1. We’re a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you’re driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we’d love to talk. This is more than a job—it’s a journey.
ASAPP’s Generative Agent team is seeking an enterprising, experienced and curious leader to help drive major technical initiatives and explorations. This role will be focused on leading multiple teams building core product capabilities, including areas of observability of agentic systems, designing and building feedback loops to improve agentic systems, and techniques for diagnosing issues / optimizing prompt configurations.
Candidates should have proven experience building enterprise products powered by large language models (LLMs) and leading multiple geo-distributed teams. They must be adept at collaborating with research teams, brainstorming innovative ideas, and jointly developing research roadmaps. The ideal candidate will demonstrate strong technical leadership, mentor managers and senior individual contributors, and foster a culture of excellence and collaboration. Exceptional people management and communication skills are essential for success in this role. Please note that this is a hybrid role, with weekly in office responsibilities. We have offices in New York City and Mountain View.
What you’ll do
- Play a major role in leading teams and building products using the latest innovations around LLMs and agentic systems
- Work closely with teams across ASAPP, including Product, Research and Platform / Infrastructure
- Keep up with and apply the latest innovations from the NLP / Speech community that could impact our product
What you’ll need
- Proven technical leader with experience guiding engineering teams in innovation and product development.
- Strong engineering background with intermediate Python skills and familiarity with additional languages and open-source AI frameworks.
- Skilled in designing and implementing technical solutions to complex engineering challenges.
- Experienced in building, deploying, and maintaining production-grade machine learning models.
- Track record of bringing cutting-edge innovations into real-world applications.
- Hold a Master’s degree in a STEM field or at least 10-15 years hands-on experience building scalable enterprise software.
- Committed to continuous learning, cross-team collaboration, and knowledge sharing.
What we’d like to see
- Experience building AI products for the enterprise market
- A publication record in NLP
$250,000 - $270,000 a year
Compensation is a combination of salary and performance bonus
Separately, you will also receive an equity grant
Benefits include:
Competitive compensation with stock options
Comprehensive medical, vision, and dental insurance401k matching
Fitness and wellness stipend
Mental well-being benefits
Professional learning and development stipend
Parental leave, including adoptive and foster parents
3 weeks paid time off (increases with tenure) along with sick leave, bereavement and jury duty
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at [email protected] to obtain assistance. #LI-AG1 #LI-Hybrid
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
